Subject: Ticket Assigned - need esc // Update PH
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 17 Dec 2022 09:05:20 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  need esc // Update PH hai                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  hai Bot:  Hi hai, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  8405116931 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC1210220002271     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  09636323587            01:54 AM, 12th Dec                     hai                    Where is my order ? Maria Corbilla street 241 block 4 31B           01:55 AM, 12th Dec                   Mohammed                   Hi Dear, Thank you for contacting us. I'm Tawfik. I will be happy to help you.           01:56 AM, 12th Dec                   Mohammed                   Could you please confirm if this is your correct mobile number +96596363235?           01:57 AM, 12th Dec                     hai                    Yes.           01:58 AM, 12th Dec                     hai                    09636323587 that is my correct number sir           01:58 AM, 12th Dec                     hai                    Please when you deliver my order ? Thank you           01:58 AM, 12th Dec                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             02:00 AM, 12th Dec                   Mohammed                   Do you have any other inquiries that we can help with?           02:02 AM, 12th Dec                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:05 AM, 12th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5449922