Subject: Ticket Assigned - Conversation with sajid
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 17 Dec 2022 09:05:19 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sajid sajid                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  sajid Bot:  Hi sajid, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0509094566            06:51 PM, 08th Dec                   Mais                   Hi Sajid,Thank you for contacting us. My name is Mais,I will be happy to assist you.           06:51 PM, 08th Dec                     sajid                    Hi           06:52 PM, 08th Dec                     sajid                    I make a return request on 2nd Dec           06:52 PM, 08th Dec                     sajid                    Still I am waiting.           06:53 PM, 08th Dec                   Mais                   Please accept our full apologies for the inconvenience and delay we have caused.  Your request has been submitted to the concerned team. We will contact you if there is any new information.  Thanks for your cooperation and understanding with us.           06:53 PM, 08th Dec                   Mais                   Is there anything else I can assist you with?           06:53 PM, 08th Dec                     sajid                    No body come to collect           06:53 PM, 08th Dec                     sajid                    No           06:54 PM, 08th Dec                     sajid                    Thanks           06:54 PM, 08th Dec                   Mais                   It was a pleasure to assist you. Please feel free to come back and chat with us if you have any queries in the future.  I am Mais and have a wonderful day!           06:54 PM, 08th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5435769