Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sat, 17 Dec 2022 09:03:04 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Order should deliver between 4.00 and 7.00 pm           08:45 PM, 15th Dec                     User                    till this moment no one call me           08:45 PM, 15th Dec                     User                    and this is top urgent to deliver it today           08:45 PM, 15th Dec                     User                    family will reach to Kuwait by tomorrow           08:46 PM, 15th Dec                   mazen                   Hi Dear , thank you for contacting us. This's Mazen We would be happy to help you.           08:46 PM, 15th Dec                     User                    there is no chance for delaying           08:46 PM, 15th Dec                   mazen                   We request you to please allow us some time to check your details and back to you, stay with us           08:46 PM, 15th Dec                     User                    awaiting for quick action           08:48 PM, 15th Dec                   mazen                   Are you contacting us regarding this order 8405052545           08:48 PM, 15th Dec                     User                    Yes           08:48 PM, 15th Dec                   mazen                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           08:49 PM, 15th Dec                     User                    Appreciate your support..but as I told you my family will reach to Kuwait tomorrow and this sofa is highly needed           08:50 PM, 15th Dec                     User                    please take this into consideration           08:50 PM, 15th Dec                   mazen                    we’ll do our best to sort this out quickly.we will be on touch with you and contact you on your email            08:52 PM, 15th Dec                     User                    thx a lot           08:52 PM, 15th Dec                   mazen                   Do you have any other inquiries that we can help with?           08:53 PM, 15th Dec                     User                    no thanks           08:53 PM, 15th Dec                   mazen                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:54 PM, 15th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5467838