Subject: New Reply Received - Order sent to wrong address
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 17 Dec 2022 09:01:24 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Order sent to wrong address  Ticket comment <div dir="auto">
<div>Dear Sir/Madam</div>
<div dir="auto">Sorry for late reply, it wasn't my order, it was some other one order and you didn't answer him on that so re request me to email you from my email.</div>
<div dir="auto">I think he already ordered again so please close the case.</div>
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<br><br><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, Dec 17, 2022, 12:21 PM Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5429724</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<span>-</span>-</div>
<div dir="ltr">Samer Salmeh : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Abdul ,</div>
<div dir="ltr">​</div>
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<br style="box-sizing:border-box">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We apologize for the inconvenience caused.</div>
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<div dir="ltr">As per the  Courier, the attempted to deliver your order but our courier is not allowed to access inside the premises. Even security wants to open the pouch without payment<br> </div>
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<div>If you still believe that you did not receive your order, please contact us again within 24 hours.</div>
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<div>Please feel free to contact us if you have any further questions.</div>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span>Max </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5429724