Subject: Note Added - [#5411996] voucher
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 16 Dec 2022 10:04:24 +0000

Hi ,    Sanket Sable added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5411996    Subject:  voucher   Requester: Shafeeq Mp    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAMAF23307EDB44440F80E42E3A679E8505" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Centrepoint</span></a>,</div>
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<div class="MsoNormal">Can we check with the customer. Where he using the voucher?</div>
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<div class="MsoNormal">Voucher validity is till 31<sup>st</sup> December 2022. The voucher we shared was for t-mart which is talabat grocery. If customer is using for Talabat food it won’t be applicable.</div>
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<div class="MsoNormal">We had promised on site as well that customer might get either of the voucher. I am attaching voucher with this email. Please mention above condition to the customer.</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Sanket Sable</div>
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<div class="MsoNormal">Omni Channel Manager, Centrepoint </div>
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<div>From: Varun Sharma &lt;[email-masked]&gt; <br>
<b>Sent:</b> Friday, December 16, 2022 1:50 PM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;; Sanket Sable &lt;[email-masked]&gt;; Amit Mudiraj &lt;[email-masked]&gt;; Aayush Ambardar &lt;[email-masked]&gt;; Prathamesh Kudalkar &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Anirudh Menon &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5411996] - voucher</div>
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<div class="MsoNormal"><span lang="en-AE"><a id="OWAAM199AA3EDCD8B45759D2C2711BB79F75C" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Sanket Sable</span></a> can we have an update on this please</span></div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Friday, 16 December 2022 1:48 PM<br>
<b>To:</b> Sanket Sable &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Amit Mudiraj &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Aayush Ambardar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Prathamesh Kudalkar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Anirudh Menon &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Varun Sharma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5411996] - voucher</div>
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<b><i><span lang="en-AE" style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi  Team,</span></div>
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<div class="MsoNormal"><span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system;color:#183247">Any update on the voucher,as per the customer, it has been expired </span></div>
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<span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system;color:#183247">Thank You,<br>
</span><span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system;color:black">Centrepoint </span><span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system;color:#183247">Support Team</span>
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<span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system">On Wed, 14 Dec at 3:04 PM
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<div class="MsoNormal"><span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system">Hi  Team,</span></div>
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<div class="MsoNormal"><span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system">Any update on the voucher,as per the customer, it has been expired </span></div>
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<div class="MsoNormal"><span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system">Thank You,<br>
<span style="color:black;background:white">Centrepoint </span>Support Team</span></div>
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<span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system">On Tue, 13 Dec at 11:40 AM
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<div class="MsoNormal"><span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system">Hi Amit,</span></div>
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<div class="MsoNormal"><span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system">Soft copy of the voucher is shared with the CS team they will share it with the customer.</span></div>
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<div class="MsoNormal"><span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
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<div class="MsoNormal"><span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system">Sanket Sable</span></div>
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<div class="MsoNormal"><span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system">Omni Channel Manager, Centrepoint </span></div>
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<div class="MsoNormal"><span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system">Mob. +971-521455465</span></div>
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<div class="MsoNormal"><span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system">From: Amit Mudiraj &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, December 13, 2022 11:35 AM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Aayush Ambardar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sanket Sable &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Prathamesh Kudalkar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Anirudh Menon &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Varun Sharma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5411996] - voucher</span></div>
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<div class="MsoNormal"><span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system">As discussed, pls check on below customer reported issue wrt to Talabat voucher.</span></div>
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<b><span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system">From:</span></b><span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system"> Varun Sharma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, December 13, 2022 10:42 AM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Anirudh Menon &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Amit Mudiraj &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5411996] - voucher</span>
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 Menon</span></a> <a id="OWAAM075A3270D02F40D1A55F0ED2BB7B73FD" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Amit Mudiraj</span></a> please check</span></div>
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<b><span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system">From:</span></b><span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system"> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, 13 December 2022 10:32 AM<br>
<b>To:</b> Varun Sharma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5411996] - voucher</span>
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<span lang="en-AE" style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black'>Problem Statement: Talabat voucher not received</span><span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system">
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<span lang="en-AE" style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black'>Order Date : Nov 27, 2022</span><span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system">
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<span lang="en-AE" style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black'>Order ID: 9402999383</span><span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system">
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<span lang="en-AE" style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black'>Assistance Required: Need Urgent voucher </span><span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system">
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<span lang="en-AE" style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black'>Issue Description: Customer reported us that he did not received the talabat voucher , kindly check and do needful. </span><span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system">
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<span lang="en-AE" style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black'>Regards,</span><span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system">
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<span lang="en-AE" style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black'>Huma Sayed.</span><span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system">
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</span><span lang="en-AE" style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5411996:1125156</span><span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system">
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<a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a> </span></div>
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