Subject: Ticket Assigned - Late C&C
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 15 Dec 2022 12:05:02 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late C&C shehzeen                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi shehzeen, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9592799824 Bot:    Thanks, your order is Collected     We checked and your order was collected on 2022-11-03     Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:47 PM, 04th Nov                   mazen                   Hi shehzeen, thank you for contacting us. This's Mazen We would be happy to help you.           11:48 PM, 04th Nov                     shehzeen                    My order has been divided into 2 orders i picked up one i havent received an update about the other one yet           11:48 PM, 04th Nov                   mazen                   We request you to please allow us some time to check your details and back to you, stay with us           11:48 PM, 04th Nov                     shehzeen                    Okay           11:48 PM, 04th Nov                   mazen                   please accept our full apology for the delay.Please be assured that now we will escalate your concern to our store team and we will ask them to do arrange the order ASAP and you will updated shortly           11:50 PM, 04th Nov                   mazen                   please note  that we will contact you through your email once we get any updates           11:50 PM, 04th Nov                   mazen                   Do you have any other inquiries that we can help with?           11:51 PM, 04th Nov                   mazen                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:53 PM, 04th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5210563