Subject: Ticket Assigned - Conversation with lahiru
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 13 Dec 2022 13:47:37 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with lahiru lahiru                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi lahiru, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9405393269 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP121222001564     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:36 PM, 13th Dec                   Samer                   Hi Lahiru , Thank you for contacting us. I'm Samer. I will be happy to help you.           05:42 PM, 13th Dec                   Samer                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:43 PM, 13th Dec                   Samer                   We apologize  for the inconvenience caused. We will escalate your issue to the concerned team to fix it asap , and will update you in detail via email id [email-masked]           05:44 PM, 13th Dec                   Samer                   Do you have another inquiry I can assist you with?           05:44 PM, 13th Dec                   Samer                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:47 PM, 13th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5458026