Subject: Ticket Assigned - Conversation with Chander Shakher
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 12 Dec 2022 15:21:31 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Chander Shakher Chander Shakher                    Hii           07:12 PM, 12th Dec                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            07:12 PM, 12th Dec                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:12 PM, 12th Dec                     Chander Shakher                    1           07:12 PM, 12th Dec                   MAX UAE whatsapp bot                    Hello Chander Shakher , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:12 PM, 12th Dec                     Chander Shakher                    2           07:12 PM, 12th Dec                   MAX UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800629823 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            07:12 PM, 12th Dec                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:12 PM, 12th Dec                     Chander Shakher                    2           07:12 PM, 12th Dec                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:12 PM, 12th Dec                     Chander Shakher                    1           07:12 PM, 12th Dec                   MAX UAE whatsapp bot                   Please enter your email address           07:12 PM, 12th Dec                     Chander Shakher                    [email-masked]           07:13 PM, 12th Dec                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:13 PM, 12th Dec                   Samer                   Hi Chander Shakher , Thank you for contacting us. I'm Samer. I will be happy to help you.           07:14 PM, 12th Dec                     Chander Shakher                    Hii samer           07:15 PM, 12th Dec                     Chander Shakher                    Its regarding my return           07:15 PM, 12th Dec                     Chander Shakher                    My order no-9403838767           07:15 PM, 12th Dec                   Samer                   Thank you for sharing the order details. Please allow me a moment to check this for you.           07:15 PM, 12th Dec                     Chander Shakher                    I have requested for return           07:15 PM, 12th Dec                     Chander Shakher                    Still items are not collected           07:16 PM, 12th Dec                   Samer                   Please confirm your mobile number 521955421 is correct  ?           07:17 PM, 12th Dec                     Chander Shakher                    Yes           07:17 PM, 12th Dec                   Samer                   We apologize for the inconvenience caused.We will check with the courier to expedit collection  process and you will be contacted 521955421 on  soon             07:19 PM, 12th Dec                   Samer                   Do you have another inquiry I can assist you with?           07:19 PM, 12th Dec                     Chander Shakher                    2 times one person contacted in morning around 9 am           07:19 PM, 12th Dec                     Chander Shakher                    I already told him that I will be available after 1 pm           07:19 PM, 12th Dec                   Samer                   We will check with courier to do the needful asap           07:20 PM, 12th Dec                     Chander Shakher                    Pls schedule collection of items after 1 pm           07:20 PM, 12th Dec                     Chander Shakher                    Thank u soo much           07:20 PM, 12th Dec                   Samer                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:21 PM, 12th Dec                     Chander Shakher                    U too           07:21 PM, 12th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5453660