Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 12 Dec 2022 14:21:23 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  hi Bot:  Hi hi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4705279005 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP1211220008295     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +97477754024            06:17 PM, 12th Dec                   Samer                   Hi Dear customer, Thank you for contacting us. I'm Samer. I will be happy to help you.           06:17 PM, 12th Dec                     hi                    I did not receive all of my items           06:17 PM, 12th Dec                     hi                    Only got one out of the four items           06:17 PM, 12th Dec                   Samer                   Thank you for sharing the order details. Please allow me a moment to check this for you.           06:18 PM, 12th Dec                     hi                    Ok           06:19 PM, 12th Dec                   Samer                   We apologize for the inconvenience caused.The remaining items have not been shipped yet , we will escalate your issue to ship it asap  and will update you via email [email-masked]           06:19 PM, 12th Dec                     hi                    Ok thanks           06:20 PM, 12th Dec                   Samer                   Do you have another inquiry I can assist you with?           06:20 PM, 12th Dec                   Samer                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:21 PM, 12th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5453287