Subject: New Reply Received - Lee Cooper Slippers
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 12 Dec 2022 09:40:52 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Lee Cooper Slippers  Ticket comment <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" class="elementToProof">
Good afternoon</div>
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Hope this mail finds you well</div>
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Kindly note that I haven't received any information with regard to the warranty claim for my item. It's been a week since I was promised a call.</div>
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The delay is very much disappointing.  Kindly look into this &amp; oblige.</div>
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TIA</div>
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Fairoz</div>
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0556941939</div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, December 4, 2022 4:01 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#5378827] - Lee Cooper Slippers
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<div style="box-sizing:border-box; word-break:break-word">Hi Fairoz,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience caused, <br style="box-sizing:border-box">
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We have forwarded your issue  to the concerned team and we will be in touch with you ASAP to assist you in resolving this issue.</div>
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<div>We request you to please allow us some time so that we can work on this and do the needful.</div>
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<div>We appreciate your patience.</div>
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<div style="margin-top:0px; margin-bottom:1rem; box-sizing:border-box">Thank You,<br style="box-sizing:border-box">
<span style="color:rgb(0,0,0); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; background-color:rgb(255,255,255); text-decoration-style:initial; text-decoration-color:initial; float:none; display:inline!important; box-sizing:border-box">Centrepoint </span>Support
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5378827