Subject: New Reply Received - Conversation with Maryam Wassef
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 12 Dec 2022 08:45:47 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Conversation with Maryam Wassef  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Dear All,</div>
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<div class="MsoNormal">Please clarify more, is this voucher replaced by the AED 18 that should be refunded back or you will refund my money and give me extra AED18 ?</div>
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<div class="MsoNormal">Also clarify how I will use this voucher, am I going to find it in the application?</div>
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<div class="MsoNormal"><span style="font-size:12.0pt">Thanks &amp; Best Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:12.0pt">Maryam Wassef</span></div>
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<div class="MsoNormal"><span style="font-size:12.0pt">Logistics Manager</span></div>
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<div class="MsoNormal"><b><span style="font-size:12.0pt">Antolino Impex Trade</span></b></div>
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<div class="MsoNormal"><span style="font-size:12.0pt">Email: <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span></div>
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<div class="MsoNormal"><span style="font-size:12.0pt">Mobile: +201201820057</span></div>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br><b>Sent:</b> Monday, December 12, 2022 9:58 AM<br><b>To:</b> [email-masked]<br><b>Subject:</b> Re: [#5345351] - Conversation with Maryam Wassef</div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Hi Maryam ,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>We apologize for the inconvenience caused.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>For the inconvenience caused, we’d like to give you a voucher worth AED 18 so please confirm if you agree.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Please feel free to contact us if you have any further questions.</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Thank You,<br></span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:black'>Centrepoint </span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Support Team</span>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5345351:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> </span>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5345351