Subject: New Reply Received - Must return.
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 12 Dec 2022 06:10:31 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Must return.  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Dear All,</div>
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<div class="MsoNormal">Please  RDO Crating and Closed done item already collected from customer House our delivery Team Yesterday 11<sup>th</sup> December-2022 below Return do details.</div>
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<img width="241" height="270" style="width:2.5104in;height:2.8125in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNjg3MTUzMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.l4ggRD-5jUbUTIiLaGgdVS4B8XUpej2RbdCt_9t2y6s" data-id="2044006871532"><img width="236" height="270" style="width:2.4583in;height:2.8125in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNjg3MTUzMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.e74Fm5362NyjnCoBVK3tcBOtzGbb_Qrr7rnXtNLTsdk" data-id="2044006871533">
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<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" width="1440" style="width:15.0in;background:#CDDFEB;border-collapse:collapse;border:none">
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<td style="border:inset 1.0pt;border-left:solid white 1.0pt;padding:3.0pt 1.5pt 3.0pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<b><span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:#3F2E03'>Store Code</span></b>
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<td style="border:inset 1.0pt;border-left:none;padding:3.0pt 1.5pt 3.0pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<b><span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:#3F2E03'>Schedule No</span></b>
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<td style="border:inset 1.0pt;border-left:none;padding:3.0pt 1.5pt 3.0pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<b><span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:#3F2E03'>Invoice No</span></b>
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<td style="border:inset 1.0pt;border-left:none;padding:3.0pt 1.5pt 3.0pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<b><span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:#3F2E03'>Delivery Type</span></b>
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<td style="border:inset 1.0pt;border-left:none;padding:3.0pt 1.5pt 3.0pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<b><span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:#3F2E03'>Initial Delivery Type</span></b>
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<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<b><span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:#3F2E03'>Schedule Date</span></b>
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<td style="border:inset 1.0pt;border-left:none;padding:3.0pt 1.5pt 3.0pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<b><span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:#3F2E03'>Schedule Status</span></b>
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<td style="border:inset 1.0pt;border-left:none;padding:3.0pt 1.5pt 3.0pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<b><span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:#3F2E03'>Value</span></b>
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<td style="border:inset 1.0pt;border-left:none;padding:3.0pt 1.5pt 3.0pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<b><span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:#3F2E03'>Invoice Date</span></b>
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<td style="border:inset 1.0pt;border-left:none;padding:3.0pt 1.5pt 3.0pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<b><span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:#3F2E03'>Customer Name</span></b>
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<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<b><span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:#3F2E03'>Mobile No</span></b>
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<td style="border:inset 1.0pt;border-left:none;padding:3.0pt 1.5pt 3.0pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<b><span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:#3F2E03'>Subzone</span></b>
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<td style="border:inset 1.0pt;border-left:none;padding:3.0pt 1.5pt 3.0pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<b><span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:#3F2E03'>Area</span></b>
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<td style="border:inset 1.0pt;border-left:none;padding:3.0pt 1.5pt 3.0pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<b><span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:#3F2E03'>Fixing Time</span></b>
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<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<b><span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:#3F2E03'>Volume</span></b>
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<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<b><span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:#3F2E03'>GRP Cluster</span></b>
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<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<b><span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:#3F2E03'>Slot</span></b>
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<td style="border:inset 1.0pt;border-left:none;padding:3.0pt 1.5pt 3.0pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<b><span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:#3F2E03'>Nature Of Delivery</span></b>
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<td style="border:inset 1.0pt;border-left:none;padding:3.0pt 1.5pt 3.0pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<b><span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:#3F2E03'>Is Ecom Invoice</span></b>
</div>
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<td style="border:inset 1.0pt;border-left:none;padding:3.0pt 1.5pt 3.0pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<b><span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:#3F2E03'>Cargo Remarks</span></b>
</div>
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<td style="border:inset 1.0pt;border-left:none;padding:3.0pt 1.5pt 3.0pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<b><span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:#3F2E03'>DO No</span></b>
</div>
<div></div>
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</td>
<td style="border:inset 1.0pt;border-left:none;padding:3.0pt 1.5pt 3.0pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<b><span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:#3F2E03'>Driver HRMS ID</span></b>
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<td style="border:inset 1.0pt;border-left:none;padding:3.0pt 1.5pt 3.0pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<b><span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:#3F2E03'>Last DO No</span></b>
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<td style="border:inset 1.0pt;border-left:none;padding:3.0pt 1.5pt 3.0pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<b><span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:#3F2E03'>Last Driver</span></b>
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<td style="border:inset 1.0pt;border-left:none;padding:3.0pt 1.5pt 3.0pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<b><span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:#3F2E03'>Remark</span></b>
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<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<b><span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:#3F2E03'>Latitude</span></b>
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<td style="border:inset 1.0pt;border-left:none;padding:3.0pt 1.5pt 3.0pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<b><span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:#3F2E03'>Longitude</span></b>
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<td style="border:inset 1.0pt;border-left:none;padding:3.0pt 1.5pt 3.0pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<b><span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:#3F2E03'>Assembly Type</span></b>
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</tr>
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<td style="border:solid #C1C1C1 1.0pt;border-top:none;background:#FCFCFC;padding:1.5pt 1.5pt 1.5pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black'>88881</span>
</div>
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</td>
<td style="border-top:none;border-left:none;border-bottom:solid #C1C1C1 1.0pt;border-right:solid #C1C1C1 1.0pt;background:#FCFCFC;padding:1.5pt 1.5pt 1.5pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black'>106846310</span>
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</td>
<td style="border-top:none;border-left:none;border-bottom:solid #C1C1C1 1.0pt;border-right:solid #C1C1C1 1.0pt;background:#FCFCFC;padding:1.5pt 1.5pt 1.5pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black;background:yellow;mso-highlight:yellow'>4693606487</span>
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<td style="border-top:none;border-left:none;border-bottom:solid #C1C1C1 1.0pt;border-right:solid #C1C1C1 1.0pt;background:#FCFCFC;padding:1.5pt 1.5pt 1.5pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black;background:yellow;mso-highlight:yellow'>DEL</span>
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<td style="border-top:none;border-left:none;border-bottom:solid #C1C1C1 1.0pt;border-right:solid #C1C1C1 1.0pt;background:#FCFCFC;padding:1.5pt 1.5pt 1.5pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black;background:yellow;mso-highlight:yellow'>DEL</span>
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<td style="border-top:none;border-left:none;border-bottom:solid #C1C1C1 1.0pt;border-right:solid #C1C1C1 1.0pt;background:#FCFCFC;padding:1.5pt 1.5pt 1.5pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black;background:yellow;mso-highlight:yellow'>12-Dec-2022</span>
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<td style="border-top:none;border-left:none;border-bottom:solid #C1C1C1 1.0pt;border-right:solid #C1C1C1 1.0pt;background:#FCFCFC;padding:1.5pt 1.5pt 1.5pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black;background:yellow;mso-highlight:yellow'>CLOSE</span>
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<td style="border-top:none;border-left:none;border-bottom:solid #C1C1C1 1.0pt;border-right:solid #C1C1C1 1.0pt;background:#FCFCFC;padding:1.5pt 1.5pt 1.5pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black;background:yellow;mso-highlight:yellow'>899</span>
</div>
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<div></div>
</td>
<td style="border-top:none;border-left:none;border-bottom:solid #C1C1C1 1.0pt;border-right:solid #C1C1C1 1.0pt;background:#FCFCFC;padding:1.5pt 1.5pt 1.5pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black;background:yellow;mso-highlight:yellow'>03-Nov-2022</span>
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<td style="border-top:none;border-left:none;border-bottom:solid #C1C1C1 1.0pt;border-right:solid #C1C1C1 1.0pt;background:#FCFCFC;padding:1.5pt 1.5pt 1.5pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black;background:yellow;mso-highlight:yellow'>Nana Najem</span>
</div>
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<div></div>
</td>
<td style="border-top:none;border-left:none;border-bottom:solid #C1C1C1 1.0pt;border-right:solid #C1C1C1 1.0pt;background:#FCFCFC;padding:1.5pt 1.5pt 1.5pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black;background:yellow;mso-highlight:yellow'>50769749</span>
</div>
<div></div>
<div></div>
</td>
<td style="border-top:none;border-left:none;border-bottom:solid #C1C1C1 1.0pt;border-right:solid #C1C1C1 1.0pt;background:#FCFCFC;padding:1.5pt 1.5pt 1.5pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black;background:yellow;mso-highlight:yellow'>Doha</span>
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<div></div>
</td>
<td style="border-top:none;border-left:none;border-bottom:solid #C1C1C1 1.0pt;border-right:solid #C1C1C1 1.0pt;background:#FCFCFC;padding:1.5pt 1.5pt 1.5pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black'>Al Dafna 61</span>
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<div></div>
</td>
<td style="border-top:none;border-left:none;border-bottom:solid #C1C1C1 1.0pt;border-right:solid #C1C1C1 1.0pt;background:#FCFCFC;padding:1.5pt 1.5pt 1.5pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black'>35</span>
</div>
<div></div>
<div></div>
</td>
<td style="border-top:none;border-left:none;border-bottom:solid #C1C1C1 1.0pt;border-right:solid #C1C1C1 1.0pt;background:#FCFCFC;padding:1.5pt 1.5pt 1.5pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black'>0</span>
</div>
<div></div>
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<b><span style='font-size:10.0pt;font-family:"Segoe UI Semibold",sans-serif;color:#0070C0'>Best Regards,</span></b><span style="color:#1F497D"></span>
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<div class="MsoNormal"><b><span style="font-size:14.0pt;color:#1F497D">Prabhu gurung
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<div class="MsoNormal"><span style="color:#1F497D"><img width="118" height="29" style="width:1.2291in;height:.302in" id="Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNjg3MTUzNCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.QgAvzNYkmcQA7hrLbgo70TKsgf2bzxR2rbGBDOVl9wY" data-id="2044006871534"></span></div>
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<div class="MsoNormal"><b><span style="color:#1F497D"><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0563C1">[email-masked]</span></a></span></b></div>
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<div class="MsoNormal"><b><span style="color:#1F497D">CUG  :+974 31549247</span></b></div>
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<div class="MsoNormal"><b><span style="color:#1F497D">Mobile  :+97455109925 </span></b></div>
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<div>From: Sooraj Sudevan <a href="mailto:[email-masked]" rel="noreferrer">
[email-masked]</a> <br>
<b>Sent:</b> Sunday, December 11, 2022 7:57 AM<br>
<b>To:</b> BSCOD Qatar &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Rajesh Somasundaran &lt;[email-masked]&gt;; Raju Nair &lt;[email-masked]&gt;; Prashob Paul &lt;[email-masked]&gt;; Babyshop &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5242965] - Must return.</div>
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<div class="MsoNormal">Dear Prabhu,</div>
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<div class="MsoNormal">Please do the needful for arranging the return collection ASAP.</div>
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<div class="MsoNormal">Best regards</div>
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<div class="MsoNormal">Sooraj Sudevan</div>
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<div class="MsoNormal">50736602</div>
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<b>From:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Friday, December 9, 2022 10:49 AM<br>
<b>To:</b> Prashob Paul &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; Sooraj Sudevan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Rajesh Somasundaran &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Raju Nair &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5242965] - Must return.</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Hi  Team,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Order id : 4693606487</span></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>RMA: 1003575669</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>The return has been created please arrange for collection asap </span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Thank You,<br>
</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:black'>Babyshop </span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Support Team</span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Sun, 4 Dec at 5:05 PM
<span class="separator">, Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi  Team,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Order id : 4693606487</span></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>RMA: 1003575669</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>The return has been created please arrange for collection asap </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank You,<br>
<span style="color:black;background:white">Babyshop </span>Support Team</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Mon, 21 Nov at 3:10 PM
<span class="separator">, Prashob Paul &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Century Gothic",sans-serif'>Dear Ankkur ji,</span></div>
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<span style='font-size:10.5pt;font-family:"Century Gothic",sans-serif'>We tried multiple times to deliver the replacement. But customer need refund only.</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"Century Gothic",sans-serif'>As this item is under “non-returnable item”, store also can’t accept the return.</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"Century Gothic",sans-serif'>Kindly give us a solution.</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"Century Gothic",sans-serif'>++ Sooraj from Ecom team. He is the one coordinating with customer.
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<span style='font-size:12.0pt;font-family:"Century Gothic",sans-serif;color:#2F5496'>Thanks and Regards</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:12.0pt;font-family:"Century Gothic",sans-serif;color:#2F5496'>Prashob Paul</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:12.0pt;font-family:"Century Gothic",sans-serif;color:#2F5496'>55062415</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>From: Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Monday, November 21, 2022 1:57 PM<br>
<b>To:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Prashob Paul &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5242965] - Must return.</span></div>
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<span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi
<a id="OWAAMDEAF23BD32AB4493A40ED4D60548CA66" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Babyshop</span></a>,</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Attaching the latest mail for ref..</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Please follow up on this mail please.</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>From:</span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Sunday, 20 November 2022 2:47 PM<br>
<b>To:</b> Prashob Paul &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam <a href="mailto:[email-masked]" rel="noreferrer">
[email-masked]</a><br>
<b>Subject:</b> Fwd: [#5242965] - Must return.</span>
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<b><i><span lang="en-AE" style='font-size:13.5pt;font-family:"Segoe UI",sans-serif;color:indianred'>CAUTION: External email sender. Use care when clicking on links or opening attachments!
</span></i></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system;color:#183247">WWD DAMAGED ITEM<br>
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Problem Statement:  BABYSHOP TEAM<br>
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Order Date : 17 Oct 2019<br>
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Order ID: 4693606487<br>
Tracking ID: 19730064693606487<br>
Assistance Required: Damaged Item Recieved<br>
Item id: 162079116, Joie Muze LX Grey Travel Stroller with Sun Canopy (Upto 3 years)</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system;color:#183247"><br>
Issue Description: Customer emailed us informing that he/she received the item on 10/11/22 but the item which they recieved is damaged, customer also provided us the picture of damaged item. <br>
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Now customer is asking for return and refund/ exchnage the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.<br>
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Regards,</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system">Thank You,<br>
<span style="color:black;background:white">Babyshop </span>Support Team</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system">On Fri, 11 Nov at 10:58 AM
<span class="separator">, Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system">WWD DAMAGED ITEM<br>
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Problem Statement:  BABYSHOP TEAM<br>
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Order Date : 17 Oct 2019<br>
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Order ID: 4693606487<br>
Tracking ID: 19730064693606487<br>
Assistance Required: Damaged Item Recieved<br>
Item id: 162079116, Joie Muze LX Grey Travel Stroller with Sun Canopy (Upto 3 years)</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system"><br>
Issue Description: Customer emailed us informing that he/she received the item on 10/11/22 but the item which they recieved is damaged, customer also provided us the picture of damaged item. <br>
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Now customer is asking for return and refund/ exchnage the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.<br>
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Regards,</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system">zai haq</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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</span><span lang="en-AE" style="font-size:1.0pt;font-family:fdtktid;color:white">5242965:1125156</span><span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system">
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5242965