Subject: Ticket Assigned - Conversation with Shabu
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sun, 11 Dec 2022 15:32:12 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shabu Shabu                    Hi           07:20 PM, 11th Dec                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:20 PM, 11th Dec                     Shabu                    I need the exact time           07:20 PM, 11th Dec                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:20 PM, 11th Dec                   Centrepoint UAE whatsapp bot                    Hello Shabu , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:20 PM, 11th Dec                   Centrepoint UAE whatsapp bot                    Hello Shabu , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:20 PM, 11th Dec                     Shabu                    Agent           07:20 PM, 11th Dec                   Centrepoint UAE whatsapp bot                    Hi Shabu , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            07:20 PM, 11th Dec                     Shabu                    5           07:20 PM, 11th Dec                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:20 PM, 11th Dec                     Shabu                    Where is my order  9405050419 this is my order, I have to collect the item today as per your schedule, still i didn’t get the update.  I don’t want to any other answer, it will deliver or not if delivers exact time           07:21 PM, 11th Dec                   Samer                   Hi Shabu , Thank you for contacting us. I'm Samer. I will be happy to help you.           07:22 PM, 11th Dec                     Shabu                    Where is my order  9405050419 this is my order, I have to collect the item today as per your schedule, still i didn’t get the update.  I don’t want to any other answer, it will deliver or not if delivers exact time           07:22 PM, 11th Dec                   Samer                   We apologize for the inconvenience caused.As per the system, your order  will be ready for collection soon please inform us if you don't receive message for collection within  2-3 hours           07:27 PM, 11th Dec                   Samer                   Do you have another inquiry I can assist you with?           07:27 PM, 11th Dec                     Shabu                    In 2 hours mall will close           07:27 PM, 11th Dec                     Shabu                    I will get the item or not           07:27 PM, 11th Dec                     Shabu                    If yes clearly say I will get the item today           07:28 PM, 11th Dec                   Samer                   Please note ,we are contacted with store via email so we will check with the store about delays nd will update you within  24  hours via email [email-masked]           07:28 PM, 11th Dec                   Samer                   للأسف عزيزي العميل متفهم الاحباط اللي حصل معكم لكن هذه الطريقة الوحيدة المتاح لي خدمتكم بها حسب السياسة المتاحة لنا           07:28 PM, 11th Dec                   Samer                   Do you have another inquiry I can assist you with?           07:28 PM, 11th Dec                     Shabu                    I don’t want inb24 hour           07:28 PM, 11th Dec                     Shabu                    I need the update now           07:29 PM, 11th Dec                     Shabu                    It will get today or not           07:29 PM, 11th Dec                   Samer                   We can'tconfirm till we check with store           07:29 PM, 11th Dec                     Shabu                    I need the confirmation           07:29 PM, 11th Dec                     Shabu                    Other wise cancel from your side, we are unable to deliver on time and send me the refund immediately           07:30 PM, 11th Dec                     Shabu                    Because I requested to deliver yesterday, it’s not happend. If you are not delivering I have to buy from other store and tomorrow early morning is my flight           07:31 PM, 11th Dec                   Samer                   We will do the needful           07:31 PM, 11th Dec                   Samer                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:31 PM, 11th Dec                     Shabu                    Give me thr time           07:32 PM, 11th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5448686