Subject: Ticket Assigned - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 11 Dec 2022 10:23:54 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns I want to exchange the size of orange slippers from size 39 to 38. 

When I applied for return, it was not allowed as it was bought as a part of multiple order  many products under same scheme, like buy 1 get 1 free. 

Can you please arrange for ONLY an exchange of size?
And do not cancel, all the products. 

Thank you https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5410413