Subject: Email was not delivered to [email-masked]
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 11 Dec 2022 10:02:39 +0000

Hi Samer Salmeh,  
  The following message composed by you on ticket 5405936 failed to reach the recipient [email-masked]. 
  Reason: "Email dropped as the email account that you tried to reach does not exist. Please verify the recipient's email address for typos or unnecessary spaces and contact [email-masked].  "
  Message content:  Notified to:[email-masked]         Hi Team,  Please update on the below issue as cx is chasing us.  Problem Statement: Cx received damaged item Order Date : Dec 3, 2022 Order ID: 9404052918 Tracking ID: FP120422000394 Assistance Required: Provide assistance Concept- Babyshop  Issue Description: Customer emailed us informing that he/she received the item on 12/4/22 but the item which they received is having manufacturing defect. Customer also provided us the video of product.  Product- 163415180 - Braun - BRAUN Thermoscan 6 Ear Thermometer  Now customer is asking for return and refund the item. So we request you to check this concern and let us know if we can offer return to customer or not.  Regards,  Thank You, Babyshop Support Team