Subject: Ticket Assigned - Conversation with Sekar
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 09 Dec 2022 14:01:34 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sekar Sekar                    Hi           05:57 PM, 09th Dec                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:57 PM, 09th Dec                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            05:57 PM, 09th Dec                     Sekar                    1           05:57 PM, 09th Dec                   Centrepoint UAE whatsapp bot                    Hello Sekar , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:57 PM, 09th Dec                     Sekar                    2           05:57 PM, 09th Dec                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            05:57 PM, 09th Dec                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:57 PM, 09th Dec                     Sekar                    2           05:57 PM, 09th Dec                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:57 PM, 09th Dec                     Sekar                    1           05:58 PM, 09th Dec                   Centrepoint UAE whatsapp bot                   Please enter your email address           05:58 PM, 09th Dec                     Sekar                    [email-masked]           05:58 PM, 09th Dec                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:58 PM, 09th Dec                   Samer                   Hi Sekar , Thank you for contacting us. I'm Samer. I will be happy to help you.           05:58 PM, 09th Dec                     Sekar                    Hi Samee           05:58 PM, 09th Dec                   Samer                   We apologize for the inconvenience caused. We are facing technical issues. Can please come after one hour so we can fetch the details for your           05:58 PM, 09th Dec                     Sekar                    Hey           05:58 PM, 09th Dec                     Sekar                    You just mentioned this in other fresh works help line           05:59 PM, 09th Dec                     Sekar                    Pls arrange pickup for clothing item requested           05:59 PM, 09th Dec                     Sekar                    I requested 1 week back           05:59 PM, 09th Dec                     Sekar                    And no body came to pick up           05:59 PM, 09th Dec                     Sekar                    Pls arrange           05:59 PM, 09th Dec                   Samer                   Sorry for taht,we will check later  and inform by details via email id  [email-masked]           05:59 PM, 09th Dec                   Samer                   Do you have another inquiry I can assist you with?           05:59 PM, 09th Dec                     Sekar                    Ok           05:59 PM, 09th Dec                     Sekar                    Pls expedite           06:00 PM, 09th Dec                     Sekar                    It's been long time           06:00 PM, 09th Dec                   Samer                   we will do the needful           06:01 PM, 09th Dec                   Samer                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:01 PM, 09th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5439486