Subject: Ticket Assigned - Conversation with ?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 09 Dec 2022 13:48:34 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ? ?                    Hi           05:41 PM, 09th Dec                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:41 PM, 09th Dec                   Centrepoint UAE whatsapp bot                    Hello ? , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:41 PM, 09th Dec                     ?                    2           05:41 PM, 09th Dec                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            05:41 PM, 09th Dec                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:41 PM, 09th Dec                     ?                    3           05:41 PM, 09th Dec                   Centrepoint UAE whatsapp bot                    Hi ? , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            05:41 PM, 09th Dec                     ?                    5           05:41 PM, 09th Dec                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:41 PM, 09th Dec                   Samer                   Hi Dear customer, Thank you for contacting us. I'm Samer. I will be happy to help you.           05:42 PM, 09th Dec                     ?                    Hi           05:42 PM, 09th Dec                     ?                    I've requested to return 4 items           05:42 PM, 09th Dec                     ?                    But he collected only 3           05:42 PM, 09th Dec                     ?                    9402553113           05:43 PM, 09th Dec                     ?                    This is my order number           05:43 PM, 09th Dec                   Samer                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:43 PM, 09th Dec                     ?                    Because i couldn't return it from my side so i contacted customer service to return the fourth item           05:44 PM, 09th Dec                     ?                    So as you can see in previous chat I wanted to request for this to b returned as well           05:46 PM, 09th Dec                   Samer                   We apologize for the inconvenience caused.we will create return request for the remaining item and it will be collected within  2-3 days           05:46 PM, 09th Dec                   Samer                   Do you have another inquiry I can assist you with?           05:46 PM, 09th Dec                   Samer                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:48 PM, 09th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5439429