Subject: New Reply Received - Conversation with mohamed adel
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Thu, 08 Dec 2022 11:13:19 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Conversation with mohamed adel  Ticket comment <div dir="ltr">Hi,<div><br></div>
<div>i was expecting third visit from support team as planned yesterday between 4-6pm but no one came from your side.</div>
<div>despite several requests i didn't get any corrective action after 8 months, thus i'm going to share my worst experience ever with customer service and low product quality to all social media .</div>
<div>also i'm going to file a case against you in all concerned governmental organizations</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Dec 6, 2022 at 1:53 PM Homecentre &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Mohamed ,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div dir="ltr">
<div><br style="box-sizing:border-box"></div>
<div dir="ltr">We sincerely apologize for any inconvenience caused, <br style="box-sizing:border-box"><br style="box-sizing:border-box">We have forwarded your query concerning order number 8109618272 to the concerned team again and we will be in touch with you ASAP to check the item if they didn't fix it they will raise the report to return the item </div>
<div><br style="box-sizing:border-box"></div>
<div>We request you to please allow us some time so that we can work on this and do the needful.</div>
<div><br style="box-sizing:border-box"></div>
<div>We appreciate your patience.</div>
<div><br style="box-sizing:border-box"></div>
<div>Thank You,<br>Home Centre Support Team<br>
</div>
<div><br></div>
</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4187703