Subject: Ticket Assigned - Conversation with hi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 07 Dec 2022 14:29:01 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  hi Bot:  Hi hi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  Hi Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Main Menu Bot:  Hi hi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9404712879 Bot:    Your order is on the way?    Track your order here:      You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0506303758            06:11 PM, 07th Dec                   Samer                   Hi Dear customer, Thank you for contacting us. I'm Samer. I will be happy to help you.           06:11 PM, 07th Dec                   Samer                   Thank you for sharing the order details. Please allow me a moment to check this for you.           06:12 PM, 07th Dec                   Samer                   We apologize for the inconvenience caused. could you please check your card Card Owner: Neeta Vazirani  Card number: 443913******1289 and confirm if the amount is 216.60 was deducted           06:13 PM, 07th Dec                   Samer                   Hi, I'm not getting a response from you. Are we still connected?           06:16 PM, 07th Dec                     hi                    Yes           06:18 PM, 07th Dec                     hi                    There?           06:18 PM, 07th Dec                     hi                    Hello           06:19 PM, 07th Dec                     hi                    ?           06:19 PM, 07th Dec                   Samer                   could you please check your card Card Owner: Neeta Vazirani Card number: 443913******1289 and confirm if the amount is 216.60 was deducted           06:20 PM, 07th Dec                     hi                    Yes           06:22 PM, 07th Dec                     hi                    ??           06:23 PM, 07th Dec                   Samer                   Thank you  for confirmation, We apologize for the inconvenience caused.We will check with concerned team to ship your order asap           06:27 PM, 07th Dec                   Samer                   Do you have another inquiry I can assist you with?           06:27 PM, 07th Dec                   Samer                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:28 PM, 07th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5429355