Subject: New Reply Received - Fw: FAULT ON PURCHASE
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 06 Dec 2022 17:35:21 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Fw: FAULT ON PURCHASE  Ticket comment <div class="ydp85e7f6c4yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:13px">
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        <div dir="ltr">I am waiting on a reply from the manager and not the support team.</div>
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<div dir="ltr">Regards,</div>
<div dir="ltr">Valerie</div>
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<div>On Tuesday, 6 December 2022 at 10:42:25 GMT, Centrepoint &lt;[email-masked]&gt; wrote:
                
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<div dir="ltr">Hi valerie.​<br><br>
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<div dir="ltr" style="font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We apologize for the inconvenience caused.</div>
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<div dir="ltr">As per our policy, we can't accept returns of the item after 14 days from purchase, and if there is a quality issue, we have to receive the item physically at the same store that you purchased from. As per your information, you are out for UAE , so we can't do anything from our side.<br><br><br>Thank you for your understanding and cooperation</div>
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<div>Please feel free to contact us if you have any further questions.</div>
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<div style="margin-top:0px">Thank You,<div id="ydp9fca8a7cyiv2175150615yqtfd47340" class="ydp9fca8a7cyiv2175150615yqt7386605774">
<br><span style="color:rgb(0, 0, 0);font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif, Color UI UI Color;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:left;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;background-color:rgb(255, 255, 255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline !important">Centrepoint </span>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5096010