Subject: Ticket Assigned - Conversation with Micky
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 06 Dec 2022 13:24:22 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Micky Micky                    Hey           05:15 PM, 06th Dec                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:15 PM, 06th Dec                   Centrepoint UAE whatsapp bot                    Hello Micky , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:15 PM, 06th Dec                     Micky                    1           05:15 PM, 06th Dec                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           05:15 PM, 06th Dec                     Micky                    9404414348           05:16 PM, 06th Dec                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP120522003611    You can also easily track your order from My Account > Order History.             05:16 PM, 06th Dec                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:16 PM, 06th Dec                     Micky                    2           05:16 PM, 06th Dec                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:16 PM, 06th Dec                     Micky                    1           05:16 PM, 06th Dec                   Centrepoint UAE whatsapp bot                   Please enter your email address           05:16 PM, 06th Dec                     Micky                    [email-masked]           05:17 PM, 06th Dec                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:17 PM, 06th Dec                     Micky                    Ok           05:17 PM, 06th Dec                   Samer                   Hi Micky , Thank you for contacting us. I'm Samer. I will be happy to help you.           05:17 PM, 06th Dec                     Micky                    Hi           05:17 PM, 06th Dec                     Micky                    What happened to my order           05:17 PM, 06th Dec                     Micky                    Why it was undelivered yesterday           05:17 PM, 06th Dec                     Micky                    And again today you didn't deliver???           05:18 PM, 06th Dec                   Samer                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:18 PM, 06th Dec                     Micky                    Ok           05:18 PM, 06th Dec                   Samer                   Please confirm this information is correct?   +971563982694  Office 1605, World House Tourism, Conrad Business Tower, Sheikh Zayed Road, Dubai, UAE [email-masked] United Arab Emirates (AE) AE-DU Trade Centre1 Dubai           05:19 PM, 06th Dec                     Micky                    Yes           05:19 PM, 06th Dec                   Samer                   We apologize for the inconvenience caused.We will check with the courier to expedit delivery process and you will be contacted on  563982694 soon             05:21 PM, 06th Dec                     Micky                    Why you didn't deliver yesterday and today           05:22 PM, 06th Dec                   Samer                   We will check with courier first about the dalay and delivere it asap           05:23 PM, 06th Dec                   Samer                   Do you have another inquiry I can assist you with?           05:23 PM, 06th Dec                     Micky                    This is only I need to be delivered immediately!           05:23 PM, 06th Dec                   Samer                   we will do the needful           05:23 PM, 06th Dec                   Samer                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:24 PM, 06th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5422010