Subject: Ticket Assigned - Conversation with Dany
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 06 Dec 2022 13:11:29 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Dany Dany                    Hello           04:51 PM, 06th Dec                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            04:51 PM, 06th Dec                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            04:51 PM, 06th Dec                     Dany                    1           04:51 PM, 06th Dec                   Centrepoint UAE whatsapp bot                    Hello Dany , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:51 PM, 06th Dec                     Dany                    1           04:51 PM, 06th Dec                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           04:52 PM, 06th Dec                     Dany                    9403976202           04:52 PM, 06th Dec                   Centrepoint UAE whatsapp bot                    ? Congrats, your order is Placed   You can easily track your order from My Account > Order History.    If you wish to cancel your order, please flow below link.      During sales, your order may take longer to arrive.            04:52 PM, 06th Dec                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:52 PM, 06th Dec                     Dany                    2           04:52 PM, 06th Dec                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:52 PM, 06th Dec                     Dany                    1           04:52 PM, 06th Dec                   Centrepoint UAE whatsapp bot                   Please enter your email address           04:52 PM, 06th Dec                     Dany                    [email-masked]           04:53 PM, 06th Dec                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:53 PM, 06th Dec                   Samer                   Hi Dany , Thank you for contacting us. I'm Samer. I will be happy to help you.           04:56 PM, 06th Dec                   Samer                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:01 PM, 06th Dec                   Samer                   Thank you for allowing me the time to check. I appreciate your patience.           05:05 PM, 06th Dec                   Samer                   Please confirm your mobile number 557366097 is correct  ?           05:05 PM, 06th Dec                     Dany                    Yes           05:05 PM, 06th Dec                   Samer                   We apologize for the inconvenience caused.We will escalate your issue to delivere your order asap and you will be contacted on mobile number soon           05:08 PM, 06th Dec                   Samer                   Do you have another inquiry I can assist you with?           05:09 PM, 06th Dec                   Samer                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:11 PM, 06th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5421878