Subject: Note Added - [#5376024] Refund not received yet
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 06 Dec 2022 11:06:40 +0000

Hi ,    Rahul Nerkar (TCS) added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5376024    Subject:  Refund not received yet   Requester: Angeladsatony    Note Content:   <div class="elementToProof"><span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">Dear Tharindu,</span></div>
<div class="elementToProof"><span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)"><br>
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<div class="elementToProof"><span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">Can you please arrange petty cash at below mentioned location </span></div>
<div class="elementToProof"><span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)"><br>
</span></div>
<div class="elementToProof">
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
<span style='color:rgb(36, 36, 36);font-family:-apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size:14px;background-color:rgb(255, 255, 255);display:inline !important' class="ContentPasted0">The customer is agreeing
 to collect he amount from </span><span style='color: rgb(36, 36, 36); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>Max (Fahaheel branch) </span><span style='color: rgb(36, 36, 36); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>opposite
 Lulu Hypermarket.</span>
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<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
<span style='color: rgb(36, 36, 36); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>  </span>
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<span style="margin:0px"><span style="font-size:12pt;margin:0px;color:rgb(51, 51, 51);background-color:white">Regards,</span></span><span style="margin:0px"><span style="font-size:12pt;margin:0px;color:rgb(51, 51, 51);background-color:white"></span></span>
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<div style="font-size:15px;margin:0px;color:rgb(36, 36, 36);text-align:start;background-color:rgb(255, 255, 255)">
<div style="font-size:11pt;font-family:Calibri, sans-serif;margin:0px"><span style="font-size:12pt;margin:0px;color:rgb(51, 51, 51);background-color:white">Rahul Nerkar.</span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, December 6, 2022 3:00 PM<br>
<b>To:</b> Rahul Nerkar (TCS) &lt;[email-masked]&gt;; Shajan Joy &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Reddy Prasad &lt;[email-masked]&gt;; Mohammad Shababe Quamar &lt;[email-masked]&gt;; Ajith Pillai &lt;[email-masked]&gt;; Faraz Lohani &lt;[email-masked]&gt;;
 Malik Ismail &lt;[email-masked]&gt;; [email-masked] &lt;[email-masked]&gt;; Tharindu Rajapaksha &lt;[email-masked]&gt;; Geetanjali Gadpelly &lt;[email-masked]&gt;; Nagamuni Reddy N &lt;[email-masked]&gt;;
 Rohit Kamath (TCS) &lt;[email-masked]&gt;; Sonal Gyanchandani (TCS) &lt;[email-masked]&gt;; Priyanka Gadiya (TCS) &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5376024] - Refund not received yet
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<div dir="ltr">Hi Team,</div>
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<br>
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<div dir="ltr">The customer is agree to collect he amount from   <br>
Max (Fahaheel branch)<br>
opposite Lulu Hypermarket  </div>
<div dir="ltr">
<br>
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<div dir="ltr">Please inform the store to contact the customer to collect that mounts </div>
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Thank You,<br style="box-sizing:border-box">
<span style="color:rgb(0,0,0); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; background-color:rgb(255,255,255); text-decoration-style:initial; text-decoration-color:initial; float:none; display:inline!important; box-sizing:border-box">Max </span>Support
 Team</div>
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<blockquote class="x_freshdesk_quote">On Sun, 4 Dec at 1:03 PM <span class="x_separator">
, Rahul Nerkar (TCS) &lt;[email-masked]&gt; wrote:
<div class="x_elementToProof"><span style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0); background-color:rgb(255,255,255)">Dear Max team,</span></div>
<div class="x_elementToProof"><span style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0); background-color:rgb(255,255,255)"><br>
</span></div>
<div class="x_elementToProof"><span style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0); background-color:rgb(255,255,255)">Please update the location from which location customer wants to collect cash refund.</span></div>
<div class="x_elementToProof"><span style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0); background-color:rgb(255,255,255)"><br>
</span></div>
<div class="x_elementToProof"><span style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0); background-color:rgb(255,255,255)">Regards,
<div>Rahul Nerkar.</div>
</span></div>
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<div>From: Shajan Joy &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, December 4, 2022 12:14 PM<br>
<b>To:</b> Rahul Nerkar (TCS) &lt;[email-masked]&gt;; Max &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Reddy Prasad &lt;[email-masked]&gt;; Mohammad Shababe Quamar &lt;[email-masked]&gt;; Ajith Pillai &lt;[email-masked]&gt;; Faraz Lohani &lt;[email-masked]&gt;;
 Malik Ismail &lt;[email-masked]&gt;; Reshmaa KJ &lt;[email-masked]&gt;; Tharindu Rajapaksha &lt;[email-masked]&gt;; Geetanjali Gadpelly &lt;[email-masked]&gt;; Nagamuni Reddy N &lt;[email-masked]&gt;;
 Rohit Kamath (TCS) &lt;[email-masked]&gt;; Sonal Gyanchandani (TCS) &lt;[email-masked]&gt;; Priyanka Gadiya (TCS) &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: Order No.8194324641, 8194409832, 8194633759 [#5376024] - Refund not received yet
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<div class="x_x_MsoNormal">Dear Rahul,</div>
<div class="x_x_MsoNormal"> </div>
<div class="x_x_MsoNormal">Approved.</div>
<div class="x_x_MsoNormal"> </div>
<div class="x_x_MsoNormal"> </div>
<div class="x_x_MsoNormal">Regards</div>
<div class="x_x_MsoNormal">Shajan joy</div>
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<b>From:</b> Rahul Nerkar (TCS) &lt;[email-masked]&gt;
<br>
<b>Sent:</b> Sunday, December 4, 2022 10:24 AM<br>
<b>To:</b> Shajan Joy &lt;[email-masked]&gt;; Max &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Reddy Prasad &lt;[email-masked]&gt;; Mohammad Shababe Quamar &lt;[email-masked]&gt;; Ajith Pillai &lt;[email-masked]&gt;; Faraz Lohani &lt;[email-masked]&gt;;
 Malik Ismail &lt;[email-masked]&gt;; Reshmaa KJ &lt;[email-masked]&gt;; Tharindu Rajapaksha &lt;[email-masked]&gt;; Geetanjali Gadpelly &lt;[email-masked]&gt;; Nagamuni Reddy N &lt;[email-masked]&gt;;
 Rohit Kamath (TCS) &lt;[email-masked]&gt;; Sonal Gyanchandani (TCS) &lt;[email-masked]&gt;; Priyanka Gadiya (TCS) &lt;[email-masked]&gt;<br>
<b>Subject:</b> Order No.8194324641, 8194409832, 8194633759 [#5376024] - Refund not received yet</div>
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<div class="x_x_MsoNormal"><span class="x_x_elementtoproof"><span style="font-size:12.0pt; color:black; background:white">Dear Shajan Sir,</span></span></div>
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<div class="x_x_MsoNormal"><span class="x_x_elementtoproof"><span style="font-size:12.0pt; color:black; background:white">Can you please approve cash refund of below mentioned orders are NOT CAPTURED ON KPAY.</span></span></div>
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<span class="x_x_contentpasted9"><span style="font-size:12.0pt; color:black; background:yellow">Order No. </span></span><span class="x_x_contentpasted2"><span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif; color:#242424; background:yellow'>8194324641
  amount : KWD 7/- (KWD3.50 + KWD3.50)</span></span> </div>
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<div class="x_x_MsoNormal"><span class="x_x_contentpasted10"><span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif; color:#242424; background:yellow'>Order No. 8194409832  amount : KWD 2.65</span></span></div>
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<div class="x_x_MsoNormal"><span class="x_x_contentpasted11"><span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif; color:#242424; background:yellow'>Order No. 8194633759 amount KWD 3.92</span></span></div>
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<span class="x_x_elementtoproof"><span style="font-size:12.0pt; color:black; background:yellow">Order No. </span></span><span class="x_x_contentpasted2"><span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif; color:#242424; background:yellow'>8194324641
  amount : KWD 7/- (KWD3.50 + KWD3.50)</span></span> </div>
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<div class="x_x_MsoNormal"><span class="x_x_contentpasted5"><span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif; color:#242424; background:yellow'>8194409832  amount : KWD 2.65</span></span></div>
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<div class="x_x_MsoNormal"><span class="x_x_contentpasted8"><span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif; color:#242424; background:yellow'>8194633759 amount KWD 3.92</span></span></div>
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<div class="x_x_MsoNormal"><span class="x_x_elementtoproof"><span style="font-size:12.0pt; color:black; background:white">Regards,</span></span></div>
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<div class="x_x_MsoNormal">Rahul Nerkar.</div>
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<b><span style="color:black">From:</span></b><span style="color:black"> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Sunday, December 4, 2022 9:49 AM<br>
<b>To:</b> Rahul Nerkar (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Shajan Joy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5376024] - Refund not received yet</span> </div>
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<div class="x_x_MsoNormal"><span style="font-size:10.5pt">HI Team,<br>
<br>
With reference to orders ID: <br>
<br>
8194324641  amount : KWD3.50 + KWD3.50<br>
<br>
8194409832  amount : KWD 2.65<br>
<br>
8194633759 amount KWD 3.92<br>
<br>
Kindly check and help us to process the refund for all the orders as it is not processed successfully!<br>
<br>
Thank you for your help!<br>
<br>
My Regards,</span></div>
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<span style="font-size:10.5pt"><br>
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