Subject: New Reply Received - Refund not received yet
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 06 Dec 2022 10:11:37 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Refund not received yet  Ticket comment <div dir="ltr">Dear Max Support Team :<div><br></div>
<div>Thank you for your email.</div>
<div><br></div>
<div>Please note the<b><u> MAX nearest store</u></b> to me is as follows :</div>
<div>
<br><b>Max (Fahaheel branch)<br>opposite Lulu Hypermarket<br>Fahaheel</b>
</div>
<div><br></div>
<div>Thank you for the prompt response.</div>
<div>The amounts to be received by me is as follows :<br>
</div>
<div>
<br><div>
<br class="gmail-Apple-interchange-newline"><table border="0" cellpadding="0" cellspacing="0" width="513" style="border-collapse:collapse;width:384pt">
<colgroup>
<col width="42" style="width:31pt">
<col width="84" style="width:63pt">
<col width="78" style="width:58pt">
<col width="237" style="width:178pt">
<col width="72" style="width:54pt">
</colgroup>
<tbody>
<tr style="height:28.8pt">
<td width="42" style="height:28.8pt;width:31pt;color:rgb(0,112,192);font-weight:700;text-align:center;vertical-align:middle;border:0.5pt solid windowtext;padding-top:1px;padding-right:1px;padding-left:1px;font-size:11pt;font-family:Calibri,sans-serif">Sr.no.</td>
<td width="84" style="border-left:none;width:63pt;color:rgb(0,112,192);font-weight:700;text-align:center;vertical-align:middle;border-top:0.5pt solid windowtext;border-right:0.5pt solid windowtext;border-bottom:0.5pt solid windowtext;padding-top:1px;padding-right:1px;padding-left:1px;font-size:11pt;font-family:Calibri,sans-serif">Order no.</td>
<td width="78" style="border-left:none;width:58pt;color:rgb(0,112,192);font-weight:700;text-align:center;vertical-align:middle;border-top:0.5pt solid windowtext;border-right:0.5pt solid windowtext;border-bottom:0.5pt solid windowtext;padding-top:1px;padding-right:1px;padding-left:1px;font-size:11pt;font-family:Calibri,sans-serif">Order placed on </td>
<td width="237" style="border-left:none;width:178pt;color:rgb(0,112,192);font-weight:700;text-align:center;vertical-align:middle;border-top:0.5pt solid windowtext;border-right:0.5pt solid windowtext;border-bottom:0.5pt solid windowtext;padding-top:1px;padding-right:1px;padding-left:1px;font-size:11pt;font-family:Calibri,sans-serif">Item Description</td>
<td width="72" style="border-left:none;width:54pt;color:rgb(0,112,192);font-weight:700;text-align:center;vertical-align:middle;border-top:0.5pt solid windowtext;border-right:0.5pt solid windowtext;border-bottom:0.5pt solid windowtext;padding-top:1px;padding-right:1px;padding-left:1px;font-size:11pt;font-family:Calibri,sans-serif">Amount of Refund</td>
</tr>
<tr style="height:14.4pt">
<td style="height:14.4pt;border-top:none;text-align:center;border-right:0.5pt solid windowtext;border-bottom:0.5pt solid windowtext;border-left:0.5pt solid windowtext;padding-top:1px;padding-right:1px;padding-left:1px;color:black;font-size:11pt;font-family:Calibri,sans-serif;vertical-align:bottom;white-space:nowrap">1</td>
<td rowspan="2" style="border-bottom:0.5pt solid black;border-top:none;font-weight:700;text-align:center;vertical-align:middle;border-right:0.5pt solid windowtext;border-left:0.5pt solid windowtext;padding-top:1px;padding-right:1px;padding-left:1px;color:black;font-size:11pt;font-family:Calibri,sans-serif;white-space:nowrap">8194324641</td>
<td align="right" style="border-top:none;border-left:none;border-right:0.5pt solid windowtext;border-bottom:0.5pt solid windowtext;padding-top:1px;padding-right:1px;padding-left:1px;color:black;font-size:11pt;font-family:Calibri,sans-serif;vertical-align:bottom;white-space:nowrap">08-Nov-22</td>
<td style="border-top:none;border-left:none;border-right:0.5pt solid windowtext;border-bottom:0.5pt solid windowtext;padding-top:1px;padding-right:1px;padding-left:1px;color:black;font-size:11pt;font-family:Calibri,sans-serif;vertical-align:bottom;white-space:nowrap">Textured Sneakers (White) Size 41</td>
<td align="right" style="border-top:none;border-left:none;border-right:0.5pt solid windowtext;border-bottom:0.5pt solid windowtext;padding-top:1px;padding-right:1px;padding-left:1px;color:black;font-size:11pt;font-family:Calibri,sans-serif;vertical-align:bottom;white-space:nowrap">3.500</td>
</tr>
<tr style="height:14.4pt">
<td style="height:14.4pt;border-top:none;text-align:center;border-right:0.5pt solid windowtext;border-bottom:0.5pt solid windowtext;border-left:0.5pt solid windowtext;padding-top:1px;padding-right:1px;padding-left:1px;color:black;font-size:11pt;font-family:Calibri,sans-serif;vertical-align:bottom;white-space:nowrap">2</td>
<td align="right" style="border-top:none;border-left:none;border-right:0.5pt solid windowtext;border-bottom:0.5pt solid windowtext;padding-top:1px;padding-right:1px;padding-left:1px;color:black;font-size:11pt;font-family:Calibri,sans-serif;vertical-align:bottom;white-space:nowrap">08-Nov-22</td>
<td style="border-top:none;border-left:none;border-right:0.5pt solid windowtext;border-bottom:0.5pt solid windowtext;padding-top:1px;padding-right:1px;padding-left:1px;color:black;font-size:11pt;font-family:Calibri,sans-serif;vertical-align:bottom;white-space:nowrap">Textured Sneakers (Multicolor) Size 40</td>
<td align="right" style="border-top:none;border-left:none;border-right:0.5pt solid windowtext;border-bottom:0.5pt solid windowtext;padding-top:1px;padding-right:1px;padding-left:1px;color:black;font-size:11pt;font-family:Calibri,sans-serif;vertical-align:bottom;white-space:nowrap">3.500</td>
</tr>
<tr style="height:14.4pt">
<td style="height:14.4pt;border-top:none;text-align:center;border-right:0.5pt solid windowtext;border-bottom:0.5pt solid windowtext;border-left:0.5pt solid windowtext;padding-top:1px;padding-right:1px;padding-left:1px;color:black;font-size:11pt;font-family:Calibri,sans-serif;vertical-align:bottom;white-space:nowrap">3</td>
<td rowspan="2" style="border-bottom:0.5pt solid black;border-top:none;font-weight:700;text-align:center;vertical-align:middle;border-right:0.5pt solid windowtext;border-left:0.5pt solid windowtext;padding-top:1px;padding-right:1px;padding-left:1px;color:black;font-size:11pt;font-family:Calibri,sans-serif;white-space:nowrap">8194409832</td>
<td align="right" style="border-top:none;border-left:none;border-right:0.5pt solid windowtext;border-bottom:0.5pt solid windowtext;padding-top:1px;padding-right:1px;padding-left:1px;color:black;font-size:11pt;font-family:Calibri,sans-serif;vertical-align:bottom;white-space:nowrap">08-Nov-22</td>
<td style="border-top:none;border-left:none;border-right:0.5pt solid windowtext;border-bottom:0.5pt solid windowtext;padding-top:1px;padding-right:1px;padding-left:1px;color:black;font-size:11pt;font-family:Calibri,sans-serif;vertical-align:bottom;white-space:nowrap">Tshirt (White) Size L</td>
<td align="right" style="border-top:none;border-left:none;border-right:0.5pt solid windowtext;border-bottom:0.5pt solid windowtext;padding-top:1px;padding-right:1px;padding-left:1px;color:black;font-size:11pt;font-family:Calibri,sans-serif;vertical-align:bottom;white-space:nowrap">1.590</td>
</tr>
<tr style="height:14.4pt">
<td style="height:14.4pt;border-top:none;text-align:center;border-right:0.5pt solid windowtext;border-bottom:0.5pt solid windowtext;border-left:0.5pt solid windowtext;padding-top:1px;padding-right:1px;padding-left:1px;color:black;font-size:11pt;font-family:Calibri,sans-serif;vertical-align:bottom;white-space:nowrap">4</td>
<td align="right" style="border-top:none;border-left:none;border-right:0.5pt solid windowtext;border-bottom:0.5pt solid windowtext;padding-top:1px;padding-right:1px;padding-left:1px;color:black;font-size:11pt;font-family:Calibri,sans-serif;vertical-align:bottom;white-space:nowrap">08-Nov-22</td>
<td style="border-top:none;border-left:none;border-right:0.5pt solid windowtext;border-bottom:0.5pt solid windowtext;padding-top:1px;padding-right:1px;padding-left:1px;color:black;font-size:11pt;font-family:Calibri,sans-serif;vertical-align:bottom;white-space:nowrap">Tshirt (Brown) Size L</td>
<td align="right" style="border-top:none;border-left:none;border-right:0.5pt solid windowtext;border-bottom:0.5pt solid windowtext;padding-top:1px;padding-right:1px;padding-left:1px;color:black;font-size:11pt;font-family:Calibri,sans-serif;vertical-align:bottom;white-space:nowrap">1.060</td>
</tr>
<tr style="height:14.4pt">
<td style="height:14.4pt;border-top:none;text-align:center;border-right:0.5pt solid windowtext;border-bottom:0.5pt solid windowtext;border-left:0.5pt solid windowtext;padding-top:1px;padding-right:1px;padding-left:1px;color:black;font-size:11pt;font-family:Calibri,sans-serif;vertical-align:bottom;white-space:nowrap">5</td>
<td style="border-top:none;border-left:none;font-weight:700;text-align:center;border-right:0.5pt solid windowtext;border-bottom:0.5pt solid windowtext;padding-top:1px;padding-right:1px;padding-left:1px;color:black;font-size:11pt;font-family:Calibri,sans-serif;vertical-align:bottom;white-space:nowrap">8194633759</td>
<td align="right" style="border-top:none;border-left:none;border-right:0.5pt solid windowtext;border-bottom:0.5pt solid windowtext;padding-top:1px;padding-right:1px;padding-left:1px;color:black;font-size:11pt;font-family:Calibri,sans-serif;vertical-align:bottom;white-space:nowrap">09-Nov-22</td>
<td style="border-top:none;border-left:none;border-right:0.5pt solid windowtext;border-bottom:0.5pt solid windowtext;padding-top:1px;padding-right:1px;padding-left:1px;color:black;font-size:11pt;font-family:Calibri,sans-serif;vertical-align:bottom;white-space:nowrap">Solid Sneakers (Multicolor) Size 42</td>
<td align="right" style="border-top:none;border-left:none;border-right:0.5pt solid windowtext;border-bottom:0.5pt solid windowtext;padding-top:1px;padding-right:1px;padding-left:1px;color:black;font-size:11pt;font-family:Calibri,sans-serif;vertical-align:bottom;white-space:nowrap">3.920</td>
</tr>
<tr style="height:15pt">
<td style="height:15pt;padding-top:1px;padding-right:1px;padding-left:1px;color:black;font-size:11pt;font-family:Calibri,sans-serif;vertical-align:bottom;border:none;white-space:nowrap"></td>
<td style="padding-top:1px;padding-right:1px;padding-left:1px;color:black;font-size:11pt;font-family:Calibri,sans-serif;vertical-align:bottom;border:none;white-space:nowrap"></td>
<td style="padding-top:1px;padding-right:1px;padding-left:1px;color:black;font-size:11pt;font-family:Calibri,sans-serif;vertical-align:bottom;border:none;white-space:nowrap"></td>
<td style="font-weight:700;text-align:right;padding-top:1px;padding-right:1px;padding-left:1px;color:black;font-size:11pt;font-family:Calibri,sans-serif;vertical-align:bottom;border:none;white-space:nowrap">Total Refund (not received)</td>
<td align="right" style="font-weight:700;border-top:none;border-right:none;border-bottom:2pt double windowtext;border-left:none;background:yellow;padding-top:1px;padding-right:1px;padding-left:1px;color:black;font-size:11pt;font-family:Calibri,sans-serif;vertical-align:bottom;white-space:nowrap">13.570</td>
</tr>
</tbody>
</table>
</div>
<div><br></div>
</div>
<div><br></div>
<div>Thanks and regards,</div>
<div>Angela<br>Mob :  +965-9729-3526</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 5 Dec 2022 at 14:32, Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div dir="ltr">
<div dir="ltr">Hi Angela,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div dir="ltr">
<div>​</div>
<div>We apologize for the inconvenience caused.</div>
<div> </div>
<div dir="ltr">Please share the nearest store name where you want to collect the amount as cash.</div>
<div> </div>
<div>Please feel free to contact us if you have any further questions.</div>
<div> </div>
<div><br></div>
</div>
</div>
<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;box-sizing:border-box;display:inline'>Max </span>Support Team</div>
</div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5376024