Subject: Ticket Assigned - Conversation with Aysha Adeela
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 05 Dec 2022 16:11:03 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Aysha Adeela Aysha Adeela                    Hello           07:57 PM, 05th Dec                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            07:57 PM, 05th Dec                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:57 PM, 05th Dec                     Aysha Adeela                    Need a help           07:57 PM, 05th Dec                   MAX UAE whatsapp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           07:57 PM, 05th Dec                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:57 PM, 05th Dec                     Aysha Adeela                    English           07:57 PM, 05th Dec                   MAX UAE whatsapp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           07:57 PM, 05th Dec                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:57 PM, 05th Dec                     Aysha Adeela                    1           07:57 PM, 05th Dec                   MAX UAE whatsapp bot                    Hello Aysha Adeela , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:57 PM, 05th Dec                     Aysha Adeela                    1           07:57 PM, 05th Dec                   MAX UAE whatsapp bot                   Please enter your order number to continue.           07:57 PM, 05th Dec                     Aysha Adeela                    9403726251           07:58 PM, 05th Dec                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=1000018404407    You can also easily track your order from My Account > Order History.             07:58 PM, 05th Dec                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:58 PM, 05th Dec                     Aysha Adeela                    2           07:59 PM, 05th Dec                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:59 PM, 05th Dec                     Aysha Adeela                    1           07:59 PM, 05th Dec                   MAX UAE whatsapp bot                   Please enter your email address           07:59 PM, 05th Dec                     Aysha Adeela                    [email-masked]           07:59 PM, 05th Dec                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:59 PM, 05th Dec                   Samer                   Hi Aysha Adeela , Thank you for contacting us. I'm Samer. I will be happy to help you.           08:02 PM, 05th Dec                     Aysha Adeela                    Hi samer           08:02 PM, 05th Dec                     Aysha Adeela                    Nobody called to give my order it said expected delivery date is 4th December           08:02 PM, 05th Dec                     Aysha Adeela                    And today it’s 5th and still no calls or texts           08:02 PM, 05th Dec                   Samer                   Thank you for sharing the order details. Please allow me a moment to check this for you.           08:06 PM, 05th Dec                   Samer                   We apologize  for the inconvenience caused. We will escalate your issue to the concerned team to fix it to delivere your order asap https://emiratespost.ae/Portal/Track?TrackingNumber=1000018404407&locale=en-us  and you will be contacted soon on mobile number  582365487           08:08 PM, 05th Dec                     Aysha Adeela                    How soon?  Tell me a date??           08:08 PM, 05th Dec                     Aysha Adeela                    I need it tomorrow           08:08 PM, 05th Dec                   Samer                   We will do the needful asap           08:10 PM, 05th Dec                   Samer                   Do you have another inquiry I can assist you with?           08:10 PM, 05th Dec                     Aysha Adeela                    No this is it           08:10 PM, 05th Dec                     Aysha Adeela                    Thank you           08:10 PM, 05th Dec                   Samer                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:10 PM, 05th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5415599