Subject: New Reply Received - Re: Sorry, we had to cancel part of your order.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 04 Dec 2022 07:01:04 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: Sorry, we had to cancel part of your order.  Ticket comment <div>
<div dir="auto">Dear Support team,</div>
<div dir="auto"><br></div>
<div dir="auto">Thank you for your email. I confirm my phone number is 90922200.</div>
<div dir="auto"><br></div>
<div dir="auto">Not everything has been shipped yet. I have ordered 2 booster chairs, only received 1. Some other items have not arrived yet. Maybe because it was placed in another order. Please check and let me know.</div>
<div dir="auto"><br></div>
<div dir="auto">Thanks,</div>
<div dir="auto">Taghreed</div>
</div>
<div><div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
</div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 3 Dec 2022 at 8:21 pm, Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Taghreed ,</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;word-break:break-word;box-sizing:border-box;color:rgb(0,0,0)' dir="ltr">
<br style="box-sizing:border-box">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>​<br>
</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We really apologize for the inconvenience caused. This is definitely not the experience we want our customers to have when shopping with us, however, please understand that whenever you place an order, all the items you want to purchase go to our quality team for quality checking to make sure they are in Good condition to be sent to you.<br><br>So, we regret to inform you that item Tommee Tippee Bottle and Food Warmer has been cancelled due to quality issues, as we won't be happy if you receive bad items in your order, which is the reason for that item being cancelled.</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>​The remaining items have been shipped  you can track it from here  <a href="https://track.elite-co.com/" rel="noreferrer" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif' target="_blank">https://track.elite-co.com/</a> ,tracking id   5031187706.</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Please confirm the mobile number 90922200 is correct ,so we can check with the courier </div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'> </div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Please feel free to contact us if you have any further questions.</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'> </div>
</div>
<div style='margin-top:0px;margin-bottom:1rem;box-sizing:border-box;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Thank You,<br style="box-sizing:border-box"><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;float:none;box-sizing:border-box;display:inline!important;background-color:rgb(255,255,255);color:rgb(0,0,0)'>Centrepoint </span>Support Team</div>
</div></div>

	

</div></blockquote>

</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5400161