Subject: Ticket Assigned - Conversation with apriljoycefermin4
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 03 Dec 2022 15:23:24 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with apriljoycefermin4 apriljoycefermin4                    Hi           07:11 PM, 03rd Dec                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:11 PM, 03rd Dec                    Centrepoint KW whatsapp bot                    Hello Apriljoycefermin4 , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:11 PM, 03rd Dec                     apriljoycefermin4                    1           07:11 PM, 03rd Dec                    Centrepoint KW whatsapp bot                   Please enter your order number to continue.           07:11 PM, 03rd Dec                     apriljoycefermin4                    8194995122           07:12 PM, 03rd Dec                    Centrepoint KW whatsapp bot                    Thanks, your order is Collected    We checked and your order was collected on 2022-12-01             07:12 PM, 03rd Dec                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:12 PM, 03rd Dec                     apriljoycefermin4                    3           07:12 PM, 03rd Dec                    Centrepoint KW whatsapp bot                    Hi Apriljoycefermin4 , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?Reset Your password  6. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            07:12 PM, 03rd Dec                     apriljoycefermin4                    6           07:12 PM, 03rd Dec                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:12 PM, 03rd Dec                     apriljoycefermin4                    1           07:12 PM, 03rd Dec                    Centrepoint KW whatsapp bot                   Please enter your email address           07:12 PM, 03rd Dec                     apriljoycefermin4                    [email-masked]           07:13 PM, 03rd Dec                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:13 PM, 03rd Dec                   Samer                   Hi Dear customer, Thank you for contacting us. I'm Samer. I will be happy to help you.           07:15 PM, 03rd Dec                     apriljoycefermin4                    I got an email from centrepoint that i collected my order already, but i did not collected it yet           07:16 PM, 03rd Dec                   Samer                   Thank you for sharing the order details. Please allow me a moment to check this for you.           07:17 PM, 03rd Dec                     apriljoycefermin4                    Okay           07:17 PM, 03rd Dec                   Samer                   We apologize for the inconvenience caused.We will check with the store may be the status updateded it  wrongly and will update you with details viaemail [email-masked]           07:18 PM, 03rd Dec                   Samer                   Do you have another inquiry I can assist you with?           07:18 PM, 03rd Dec                     apriljoycefermin4                    Okay but i need the refund coz its beens 14 days that i didnt collected it           07:19 PM, 03rd Dec                   Samer                   We will do the needful asap           07:22 PM, 03rd Dec                   Samer                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:22 PM, 03rd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5401175