Subject: Ticket Assigned - Conversation with Muhammedajmal
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 03 Dec 2022 15:08:07 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Muhammedajmal Muhammedajmal                    Hii           06:55 PM, 03rd Dec                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:55 PM, 03rd Dec                    Centrepoint KW whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            06:55 PM, 03rd Dec                     Muhammedajmal                    1           06:55 PM, 03rd Dec                    Centrepoint KW whatsapp bot                    Hello Muhammedajmal , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:55 PM, 03rd Dec                     Muhammedajmal                    1           06:56 PM, 03rd Dec                    Centrepoint KW whatsapp bot                   Please enter your order number to continue.           06:56 PM, 03rd Dec                     Muhammedajmal                    8403972291           06:56 PM, 03rd Dec                    Centrepoint KW whatsapp bot                    Thanks, your order is Delivered    If you haven't received your order yet or have only received a part of it, please reply 2 for assistance.   You can also easily track your order from My Account > Order History.            06:56 PM, 03rd Dec                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:56 PM, 03rd Dec                     Muhammedajmal                    2           06:56 PM, 03rd Dec                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:56 PM, 03rd Dec                     Muhammedajmal                    1           06:56 PM, 03rd Dec                    Centrepoint KW whatsapp bot                   Please enter your email address           06:56 PM, 03rd Dec                     Muhammedajmal                    [email-masked]           06:56 PM, 03rd Dec                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:56 PM, 03rd Dec                   Samer                   Hi Muhammedajmal , Thank you for contacting us. I'm Samer. I will be happy to help you.           06:57 PM, 03rd Dec                   Samer                   Thank you for sharing the order details. Please allow me a moment to check this for you.           06:57 PM, 03rd Dec                     Muhammedajmal                    I haven't recieved my order. But i recieved a message saying the order is delivered           06:57 PM, 03rd Dec                   Samer                   We apologize for the inconvenience caused.As per the courier your order has been delivered ,please check your door           07:00 PM, 03rd Dec                   Samer                            07:01 PM, 03rd Dec                   Samer                   Proof of delivery has been attached           07:01 PM, 03rd Dec                     Muhammedajmal                    Flat number is 22A           07:01 PM, 03rd Dec                     Muhammedajmal                    It clearly siad in the address           07:01 PM, 03rd Dec                     Muhammedajmal                    I had sent the location and address in the morning to this number           07:02 PM, 03rd Dec                   Samer                   Muhammed Ajmal +96550922526 street 25,building number 122,floor 6,flat 22A [email-masked] Kuwait (KW) KW-AH Manqaf Ahmadi  This is the address           07:03 PM, 03rd Dec                   Samer                   We apologize for the inconvenience caused.We will check with the courier and we will update you by details via email [email-masked] within  24 hours           07:03 PM, 03rd Dec                     Muhammedajmal                    Yes           07:03 PM, 03rd Dec                   Samer                   Do you have another inquiry I can assist you with?           07:03 PM, 03rd Dec                     Muhammedajmal                    No.. Please clear this assap           07:04 PM, 03rd Dec                   Samer                   Please note , we conact with courier via email only,we can't confirm the information till we get an update from the courier , we will do the needful asap           07:06 PM, 03rd Dec                   Samer                   Do you have another inquiry I can assist you with?           07:06 PM, 03rd Dec                     Muhammedajmal                    No           07:07 PM, 03rd Dec                   Samer                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:07 PM, 03rd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5401059