Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 03 Dec 2022 14:32:04 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  hello Bot:  Hi hello, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9403634565 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0562580993            06:22 PM, 03rd Dec                     hello                    its very long time now why you are not dispatching the order           06:22 PM, 03rd Dec                     hello                    i  have to wear it on sunday but still not ready           06:23 PM, 03rd Dec                   Samer                   Hi Dear customer, Thank you for contacting us. I'm Samer. I will be happy to help you.           06:25 PM, 03rd Dec                   Samer                   Thank you for sharing the order details. Please allow me a moment to check this for you.           06:27 PM, 03rd Dec                   Samer                   We apologize for the inconvenience caused.We will escalate your issue to the store to make your order 9403634565 ready for collection asap and will update you by details soon via email [email-masked]           06:28 PM, 03rd Dec                   Samer                   Do you have another inquiry I can assist you with?           06:28 PM, 03rd Dec                   Samer                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:31 PM, 03rd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5400796