Subject: Ticket Assigned - Conversation with Mohammed Azad Hossain
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 03 Dec 2022 14:24:56 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mohammed Azad Hossain Mohammed Azad Hossain                    Hi           06:13 PM, 03rd Dec                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:13 PM, 03rd Dec                   Centrepoint UAE whatsapp bot                    Hello Mohammed Azad Hossain , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:13 PM, 03rd Dec                     Mohammed Azad Hossain                    1           06:13 PM, 03rd Dec                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           06:14 PM, 03rd Dec                     Mohammed Azad Hossain                    9403503208           06:14 PM, 03rd Dec                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC113022002353    You can also easily track your order from My Account > Order History.             06:14 PM, 03rd Dec                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:14 PM, 03rd Dec                     Mohammed Azad Hossain                    2           06:14 PM, 03rd Dec                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:14 PM, 03rd Dec                     Mohammed Azad Hossain                    1           06:14 PM, 03rd Dec                   Centrepoint UAE whatsapp bot                   Please enter your email address           06:14 PM, 03rd Dec                     Mohammed Azad Hossain                    [email-masked]           06:14 PM, 03rd Dec                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:14 PM, 03rd Dec                   Samer                   Hi Mohammed Azad Hossain , Thank you for contacting us. I'm Samer. I will be happy to help you.           06:15 PM, 03rd Dec                   Samer                   Thank you for sharing the order details. Please allow me a moment to check this for you.           06:15 PM, 03rd Dec                     Mohammed Azad Hossain                    I still not receive my order           06:15 PM, 03rd Dec                     Mohammed Azad Hossain                    I was been waiting for my order from last 30th November           06:16 PM, 03rd Dec                   Samer                   Please confirm this information is correct   Md Azad +971507208646 al etisam spare parts, umm ramool, rashidiya [email-masked] United Arab Emirates (AE) AE-DU Umm Ramool Dubai           06:16 PM, 03rd Dec                     Mohammed Azad Hossain                    Yes           06:16 PM, 03rd Dec                     Mohammed Azad Hossain                    No one call me from ur side           06:17 PM, 03rd Dec                     Mohammed Azad Hossain                    Yes           06:17 PM, 03rd Dec                   Samer                   Please provide us with your contact number and full address in order to be updated (house number - street name - neighborhood - city)           06:17 PM, 03rd Dec                     Mohammed Azad Hossain                    Al etisam spare parts trading est,  Shop no:20 Street: 1, community: 215 Back side od dubai duty free store, Umm ramool, rashidiya, dubai           06:20 PM, 03rd Dec                     Mohammed Azad Hossain                    Mobile: 0507208646           06:20 PM, 03rd Dec                     Mohammed Azad Hossain                    I share my adress on last 30th, but still no one came or call me           06:22 PM, 03rd Dec                   Samer                   We apologize for the inconvenience caused.Thank you for sharing we will forward this information to the courier to contact you asap ,please allow us som time we will update you by email [email-masked]           06:22 PM, 03rd Dec                   Samer                   Do you have another inquiry I can assist you with?           06:22 PM, 03rd Dec                     Mohammed Azad Hossain                    Am i get my order, or its just wasting of my time           06:22 PM, 03rd Dec                   Samer                   We will do the needful asap           06:23 PM, 03rd Dec                   Samer                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:24 PM, 03rd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5400718