Subject: Ticket Assigned - Conversation with Albin Adam
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 29 Nov 2022 15:53:09 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Albin Adam Albin Adam                    Hi           07:34 PM, 29th Nov                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            07:34 PM, 29th Nov                   MAX UAE whatsapp bot                    Hello Albin Adam , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:34 PM, 29th Nov                     Albin Adam                    1           07:34 PM, 29th Nov                   MAX UAE whatsapp bot                   Please enter your order number to continue.           07:34 PM, 29th Nov                     Albin Adam                    9403161546           07:34 PM, 29th Nov                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP112822004182    You can also easily track your order from My Account > Order History.             07:34 PM, 29th Nov                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:34 PM, 29th Nov                     Albin Adam                    2           07:37 PM, 29th Nov                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:37 PM, 29th Nov                     Albin Adam                    1           07:37 PM, 29th Nov                   MAX UAE whatsapp bot                   Please enter your email address           07:37 PM, 29th Nov                     Albin Adam                    [email-masked]           07:37 PM, 29th Nov                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:37 PM, 29th Nov                     Albin Adam                    Ok           07:38 PM, 29th Nov                     Albin Adam                    Hiii           07:42 PM, 29th Nov                     Albin Adam                    Waiting           07:42 PM, 29th Nov                   Samer                   Hi Albin Adam , Thank you for contacting us. I'm Samer. I will be happy to help you.           07:43 PM, 29th Nov                   Samer                   Thank you for sharing the order details. Please allow me a moment to check this for you.           07:43 PM, 29th Nov                   Samer                   Please confirm this information is correct    Albin Adam  +971566404577 Ali Moosa Building Flat -306 [email-masked] United Arab Emirates (AE) AE-DU Bur Dubai Dubai           07:45 PM, 29th Nov                     Albin Adam                    Yes           07:45 PM, 29th Nov                     Albin Adam                    I'm going to Qatar tonight           07:45 PM, 29th Nov                     Albin Adam                    Can I get a contact number or something           07:48 PM, 29th Nov                     Albin Adam                    I'm leaving at 9PM can I get it delivered before that           07:48 PM, 29th Nov                   Samer                   We apologize for the inconvenience caused.We will check with the courier to expedit delivery process and you will be contacted on  soon             07:49 PM, 29th Nov                   Samer                   Do you have another inquiry I can assist you with?           07:49 PM, 29th Nov                     Albin Adam                    Can I get a contact number because I need specific time otherwise I need to cancel the order           07:49 PM, 29th Nov                     Albin Adam                    Can you assist me in cancellation of the order           07:50 PM, 29th Nov                     Albin Adam                    It was shown it will be delivered on 28th and till now no one contacted           07:50 PM, 29th Nov                   Samer                   Sorry , we don't have the courier number ,we contact with them via email and will update you soon           07:51 PM, 29th Nov                   Samer                   Do you have another inquiry I can assist you with?           07:51 PM, 29th Nov                   Samer                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:52 PM, 29th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5376235