Subject: New Reply Received - Conversation with mohamed adel
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Tue, 29 Nov 2022 10:23:06 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Conversation with mohamed adel  Ticket comment <div dir="ltr">Hello,<div><br></div>
<div>every month i receive a call from your team informing that they want to come to inspect the sofa and they already came twice to inspect it without further action.</div>
<div>again i received 3rd call requesting to come and inspect one more time. this is a waste of time without any corrective action.</div>
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<div>i have been suffering for 8 months since i started this conversation with you and now after this bad experience, i want to return the whole order and refund the payment please ASAP</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Nov 29, 2022 at 11:00 AM Homecentre &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Mohamed ,<br><br>
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<div dir="ltr">
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;word-break:break-word;box-sizing:border-box;color:rgb(0,0,0)' dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We apologize for the inconvenience caused.</div>
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<div dir="ltr">Please inform us if you have been contacted or visited by the relevant team</div>
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<div>Please feel free to contact us if you have any further questions.</div>
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<div>Thank You,<br>Home Centre Support Team<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4187703