Subject: Ticket Assigned - Guess women bag manufacture defects
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 29 Nov 2022 09:12:44 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Guess women bag manufacture defects  
Dear,

Refer to attached invoice for guess women bag order number 4695311274 with value 257 QR, order date 12th Nov 22, after one day use (couple of hours) found the belt is cuted from bag body from one side (refer to attached photos) we called the help center (800 6927) on 24th Nov 2022 (before 14 days) on 6.59 pm and directly informed without any thinking that this misuse and cannot be returned and change. Based on this immediate unfair feedback first we will never repeat to shop any more from your store, furthermore we had submitted complain against center point QATAR retail under number ministry of commerce and industry under ref (SD23719059) and will keep follow up till we got the correct action.

We believe the material cannot be damage after one hour use, and its 100% under manufacture defects or bad condition storage.

This bad experience with center point thru online app, will not  repeated again. And will make sure that transfer what happen to our all friends.

Ayman Khalaf
Senior Mechanical Engineer
MTT JV (HIAEP-00013)
P.O.Box: 1758
Doha - Qatar
Mob: +974 3329 4820

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5363828