Subject: Ticket Assigned - Conversation with Swe
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 28 Nov 2022 13:50:03 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Swe Swe                    Hi           05:40 PM, 28th Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:40 PM, 28th Nov                   Centrepoint UAE whatsapp bot                    Hello Swe , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:40 PM, 28th Nov                     Swe                    1           05:40 PM, 28th Nov                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           05:40 PM, 28th Nov                     Swe                    9401440637           05:40 PM, 28th Nov                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=SD008671992    You can also easily track your order from My Account > Order History.             05:40 PM, 28th Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:40 PM, 28th Nov                     Swe                    3           05:41 PM, 28th Nov                   Centrepoint UAE whatsapp bot                    Hi Swe , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            05:41 PM, 28th Nov                     Swe                    5           05:41 PM, 28th Nov                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:41 PM, 28th Nov                   Samer                   Hi Swe , Thank you for contacting us. I'm Samer. I will be happy to help you.           05:41 PM, 28th Nov                     Swe                    Hi           05:41 PM, 28th Nov                   Samer                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:42 PM, 28th Nov                     Swe                    Thanks .. I just need date,like when can I receive the dresses           05:42 PM, 28th Nov                   Samer                   As per the courier your order 9401440637  has been delivered https://tracking.shipadelivery.com/?bc=SD008671992           05:43 PM, 28th Nov                     Swe                    Was delivered?           05:43 PM, 28th Nov                     Swe                    I just received only 2 dresses           05:43 PM, 28th Nov                     Swe                    I ordered around 7 dresses on nov 20th           05:44 PM, 28th Nov                   Samer                   We apologize for the inconvenience caused. We will check with our team to ship the remaining items asap           05:47 PM, 28th Nov                   Samer                   Do you have another inquiry I can assist you with?           05:47 PM, 28th Nov                     Swe                    If there any link that you can provide me to tracking ..will be helpful           05:48 PM, 28th Nov                   Samer                   It's not ship yet ,you will receive the tracking details soon           05:49 PM, 28th Nov                   Samer                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:49 PM, 28th Nov                     Swe                    Hello           05:50 PM, 28th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5366893