Subject: Ticket Assigned - Conversation with ismail
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 25 Nov 2022 15:24:24 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ismail ismail                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi ismail, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9402171338 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=1000018299851     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            07:20 PM, 25th Nov                   Samer                   Hi Ismail , Thank you for contacting us. I'm Samer. I will be happy to help you.           07:20 PM, 25th Nov                     ismail                    Hi           07:20 PM, 25th Nov                     ismail                    Am still waiting for delivery           07:21 PM, 25th Nov                     ismail                    9402171338           07:21 PM, 25th Nov                     ismail                    Delivery man should call 0582837823           07:21 PM, 25th Nov                   Samer                   Thank you for sharing the order details. Please allow me a moment to check this for you.           07:21 PM, 25th Nov                     ismail                    Ok           07:22 PM, 25th Nov                   Samer                   Please confirm your mobile number 582037823 is correct  ?           07:22 PM, 25th Nov                     ismail                    Is out of service           07:22 PM, 25th Nov                     ismail                    582837823           07:23 PM, 25th Nov                   Samer                   As pe the courier i its not reachable https://emiratespost.ae/Portal/Track?TrackingNumber=1000018299851&locale=en-us           07:23 PM, 25th Nov                   Samer                   Thank you for confirmation we will escalte your issue to the courier to update the mobile number asap           07:23 PM, 25th Nov                   Samer                   Do you have another inquiry I can assist you with?           07:23 PM, 25th Nov                     ismail                    Ok           07:23 PM, 25th Nov                   Samer                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:24 PM, 25th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5345495