Subject: Ticket Assigned - Conversation with Dubai
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 22 Nov 2022 13:18:47 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Dubai Dubai                    Hii           05:06 PM, 22nd Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:06 PM, 22nd Nov                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            05:06 PM, 22nd Nov                     Dubai                    1           05:06 PM, 22nd Nov                   Centrepoint UAE whatsapp bot                    Hello Dubai , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:07 PM, 22nd Nov                     Dubai                    1           05:07 PM, 22nd Nov                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           05:07 PM, 22nd Nov                     Dubai                    9401626221           05:07 PM, 22nd Nov                   Centrepoint UAE whatsapp bot                    Thanks, your order is Delivered    If you haven't received your order yet or have only received a part of it, please reply 2 for assistance.   You can also easily track your order from My Account > Order History.            05:07 PM, 22nd Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:07 PM, 22nd Nov                     Dubai                    2           05:08 PM, 22nd Nov                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:08 PM, 22nd Nov                     Dubai                    1           05:08 PM, 22nd Nov                   Centrepoint UAE whatsapp bot                   Please enter your email address           05:08 PM, 22nd Nov                     Dubai                    [email-masked]           05:08 PM, 22nd Nov                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:08 PM, 22nd Nov                   Samer                   Hi Dubai , Thank you for contacting us. I'm Samer. I will be happy to help you.           05:10 PM, 22nd Nov                   Samer                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:11 PM, 22nd Nov                   Samer                   As per the courier your order has been delivered on  11/22/22           05:12 PM, 22nd Nov                   Samer                   Do you have another inquiry I can assist you with?           05:12 PM, 22nd Nov                     Dubai                    I was having 2 orders for today but only received 1 order. But on the app, both orders are showing delivered           05:14 PM, 22nd Nov                     Dubai                    This order is missing and i haven't received it yet           05:15 PM, 22nd Nov                   Samer                   We apologize for the inconvenience caused. Thank you for confirmation we will check with courier and will update you by details via email [email-masked]           05:17 PM, 22nd Nov                   Samer                   Do you have another inquiry I can assist you with?           05:17 PM, 22nd Nov                   Samer                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:18 PM, 22nd Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5324250