Subject: New Reply Received - Broken order
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Tue, 22 Nov 2022 11:40:46 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Broken order  Ticket comment <div dir="auto">
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNTQxNjY4OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.3nMDfzWUOsy8Amsj1dh7QgayTdPVmxLLlDlaVRMYt2g" data-id="2044005416689" style="max-width: 100%"></div> </div>
<div dir="auto">These is what comes up. When I try to check out. Please not the credit amount. It is not the full refund amount. </div>
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<div dir="auto">You applied the voucher so it won’t apply the full refund credit of 4.13 kwd. Not sure why. </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Nov 22, 2022 at 2:24 PM Homecentre &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div dir="ltr">Hi Paula, ,<br><br>
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<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif' dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We apologize for the inconvenience caused.</div>
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<div dir="ltr">As per the system, you have added two items to the shopping cart, so please add one item of Stitch Laundry Hamper .</div>
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<div>Please feel free to contact us if you have any further questions.</div>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Home Centre </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5265087