Subject: Ticket Assigned - Conversation with israr
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 21 Nov 2022 16:41:04 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with israr israr                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi israr, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  Hi can u check my order #9400672251 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  9400672251 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=SD008633174     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            08:34 PM, 21st Nov                   Samer                   Hi Israr , Thank you for contacting us. I'm Samer. I will be happy to help you.           08:35 PM, 21st Nov                     israr                    Hi can u check my order #9400672251           08:35 PM, 21st Nov                   Samer                   Thank you for sharing the order details. Please allow me a moment to check this for you.           08:36 PM, 21st Nov                   Samer                   We sincerely apologize for any inconvenience caused,  https://tracking.shipadelivery.com/?bc=SD008633174 your order will be delivered by tomorrow and you can track it from here           08:38 PM, 21st Nov                   Samer                   Do you have another inquiry I can assist you with?           08:38 PM, 21st Nov                     israr                    Why tomorrow- today’s date is given for delivery           08:38 PM, 21st Nov                     israr                    How many days require to deliver in dubai           08:39 PM, 21st Nov                   Samer                   We sincerely apologize for any inconvenience caused; we will escalate your issue to deliver your order asap           08:40 PM, 21st Nov                   Samer                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:40 PM, 21st Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5318373