Subject: Ticket Assigned - Conversation with Shobana
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 20 Nov 2022 15:11:51 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shobana Shobana                    Hello  9400157859, 9400934239, 9401290510 - when will they be delivered           07:02 PM, 20th Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:02 PM, 20th Nov                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:02 PM, 20th Nov                     Shobana                    1           07:02 PM, 20th Nov                   Centrepoint UAE whatsapp bot                    Hello Shobana , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:02 PM, 20th Nov                     Shobana                    1           07:02 PM, 20th Nov                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           07:02 PM, 20th Nov                     Shobana                    9400157859           07:03 PM, 20th Nov                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP111622001210    You can also easily track your order from My Account > Order History.             07:03 PM, 20th Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:03 PM, 20th Nov                     Shobana                    2           07:03 PM, 20th Nov                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:03 PM, 20th Nov                     Shobana                    1           07:03 PM, 20th Nov                   Centrepoint UAE whatsapp bot                   Please enter your email address           07:03 PM, 20th Nov                     Shobana                    [email-masked]           07:03 PM, 20th Nov                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:03 PM, 20th Nov                   Samer                   Hi Shobana , Thank you for contacting us. I'm Samer. I will be happy to help you.           07:04 PM, 20th Nov                   Samer                   Thank you for sharing the order details. Please allow me a moment to check this for you.           07:05 PM, 20th Nov                     Shobana                    Okay           07:05 PM, 20th Nov                   Samer                   As per the courier he tried to contact you on mobile number 509651124 several times but no response           07:06 PM, 20th Nov                     Shobana                    We haven't received any call           07:06 PM, 20th Nov                     Shobana                    Do you perhaps has his number           07:06 PM, 20th Nov                   Samer                   Sorry we don't have the courier number ,but you can share the alter number so we can forward it to him           07:07 PM, 20th Nov                     Shobana                    971-56-2932346           07:08 PM, 20th Nov                   Samer                   Thank you for sharing we will forward it to the courier to contact you asap           07:10 PM, 20th Nov                   Samer                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:10 PM, 20th Nov                     Shobana                    Thank you           07:10 PM, 20th Nov                     Shobana                    Good day           07:10 PM, 20th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5309683