Subject: Note Added - [#5045360] Order 8189433345
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sun, 20 Nov 2022 14:01:55 +0000

Hi ,    Gaurav.kumar added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5045360    Subject:  Order 8189433345   Requester: Hanin Allouche    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Sir,</div>
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<div class="MsoNormal">Just checked with Cristine and she confirm  that  customer has cancelled and already received the money.</div>
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<div class="MsoNormal">Regards</div>
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<div>From: Reddy Prasad &lt;[email-masked]&gt; <br>
<b>Sent:</b> Sunday, November 20, 2022 4:52 PM<br>
<b>To:</b> Faraz Lohani &lt;[email-masked]&gt;; [email-masked]; Gaurav Kumar &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5045360] - Order 8189433345</div>
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<div class="MsoNormal">Dear Gaurav </div>
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<div class="MsoNormal">Can you please check and share the details </div>
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<div class="MsoNormal">Regards</div>
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<div class="MsoNormal">Reddy Prasad</div>
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<b>From:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Saturday, November 19, 2022 9:28 PM<br>
<b>To:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; Gaurav Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Reddy Prasad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5045360] - Order 8189433345</div>
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<div class="MsoNormal">Hi <a id="OWAAM14F6ECE664DE44E09E8D1FBFAD889171" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Reddy Prasad</span></a>,</div>
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<div class="MsoNormal">Can you please assist with the below ASAP.</div>
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<b>From:</b> Homecentre &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Friday, November 4, 2022 6:12 PM<br>
<b>To:</b> Gaurav Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Reddy Prasad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5045360] - Order 8189433345</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Hi team,<br>
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Problem Statement: POC<br>
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Order Date: Oct 8, 2022<br>
Order ID:8189433345<br>
Tracking ID: 818943334530999991<br>
mobile number: 66248826</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Store id : HomeCentre40039<br>
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Assistance Required: Send proof of collection <br>
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Issue Description: Kindly Share the POC as the Order status is picked up and the Customer Confirmed that he didn't collect the Order although the Order status is Pickup complete.<br>
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Regards,</span></div>
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<span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Thank You,<br>
</span><span style="font-size:10.5pt;font-family:-Apple-System;color:black">Home Centre </span><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Support Team</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Thank You,<br>
<span style="color:black;background:white">Home Centre </span>Support Team</span></div>
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<span style="font-size:10.5pt;font-family:-Apple-System">On Sat, 29 Oct at 8:10 PM
<span class="separator">, Homecentre &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Hi team,<br>
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Problem Statement: POC<br>
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Order Date: Oct 8, 2022<br>
Order ID:8189433345<br>
Tracking ID: 818943334530999991<br>
mobile number: 66248826</span><span style="color:#183247"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Store id : HomeCentre40039<br>
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Assistance Required: Send proof of collection <br>
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Issue Description: Kindly Share the POC as the Order status is picked up and the Customer Confirmed that he didn't collect the Order although the Order status is Pickup complete.<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Thank You,<br>
<span style="color:black;background:white">Home Centre </span>Support Team</span></div>
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<span style="font-size:10.5pt;font-family:-Apple-System">On Mon, 24 Oct at 3:33 PM
<span class="separator">, Homecentre &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Hi team,<br>
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Problem Statement: POC<br>
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Order Date: ​Oct 8, 2022<br>
Order ID:​8189433345<br>
Tracking ID: ​818943334530999991<br>
mobile number: ​66248826</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">​Store id : HomeCentre40039<br>
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Assistance Required: Send proof of collection <br>
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Issue Description: Kindly Share the POC as the Order status is picked up and the Customer Confirmed that he didn't collect the Order although the Order status is Pickup complete.<br>
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Regards,</span></div>
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