Subject: New Reply Received - Shukran
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 20 Nov 2022 11:35:23 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Shukran  Ticket comment <div>Hi thank you,i have already resolved the problem</div>
<div>Thank you...<br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
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<div>On Sunday, November 20, 2022, 1:20 PM, Max &lt;[email-masked]&gt; wrote:</div>
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<div id="yiv3590590432"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5243553</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<span>-</span>——</div>
<div dir="ltr">Samer Salmeh : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Genelyn ,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We apologize for the inconvenience caused.</div>
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<div dir="ltr">As per the system you shukran card linked by email id  <a rel="noreferrer" target="_blank" href="mailto:[email-masked]">[email-masked]</a> so please confirm if you want to delink it </div>
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<div>Please feel free to contact us if you have any further questions.</div>
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<div style="margin-top:0px">Thank You,<br style=""><span style="color:rgb(0, 0, 0);font-family:-apple-system, BlinkMacSystemFont,">Max </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5243553