Subject: Ticket Assigned - Conversation with Guest
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 19 Nov 2022 14:58:29 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Guest Guest                    Hello           06:50 PM, 19th Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:50 PM, 19th Nov                   Centrepoint UAE whatsapp bot                   "مرحبًا ، كيف يمكننا مساعدتك اليوم؟ ??     1 ? حالة الطلب  2 ? عملية الإرجاع  3 ? معلومات استرداد المبلغ  4 ? مواقع المتاجر     أدخل رقم الخيار لتبدأ - مثال: أدخل 1 لمعرفة ? حالة الطلب   To chat in English instead, type the word English"           06:50 PM, 19th Nov                     Guest                    2           06:50 PM, 19th Nov                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            06:50 PM, 19th Nov                   Centrepoint UAE whatsapp bot                   "قبل أن تغادر، أخبرني إذا ما كنت ساعدتك في استفسارك ?     أدخل 1 لاختيار نعم  أدخل 2 لاختيار لا  أدخل 3 للرجوع إلى القائمة الرئيسية ↪️"           06:50 PM, 19th Nov                     Guest                    2           06:50 PM, 19th Nov                   Centrepoint UAE whatsapp bot                   "هل ما زلت ترغب بالتحدث إلى أحد موظفي خدمة العملاء؟ ?     أدخل 1 لاختيار نعم  أدخل 2 لاختيار لا  أدخل 3 للرجوع إلى القائمة الرئيسية ↪️"           06:50 PM, 19th Nov                     Guest                    1           06:50 PM, 19th Nov                   Centrepoint UAE whatsapp bot                   يرجى إدخال عنوان البريد الإلكتروني           06:50 PM, 19th Nov                     Guest                    [email-masked]           06:50 PM, 19th Nov                   Centrepoint UAE whatsapp bot                   يرجى الانتظار، موظف خدمة العملاء معك سيكون معك قريبًا ?           06:50 PM, 19th Nov                     Guest                    I returned Items in two request when the courier come I give it together and in courier system is delivered but in centerpoint it is still bending           06:50 PM, 19th Nov                   Samer                   مرحباعميلنا العزيز.معك  سامر  يسرني مساعدتك           06:50 PM, 19th Nov                   Samer                   Hi Guest , Thank you for contacting us. I'm Samer. I will be happy to help you.           06:50 PM, 19th Nov                     Guest                    I returned Items in two request when the courier come I give it together and in courier system is delivered but in centerpoint it is still bending           06:51 PM, 19th Nov                     Guest                             06:51 PM, 19th Nov                   Samer                   Can you please share your order number?           06:51 PM, 19th Nov                     Guest                             06:51 PM, 19th Nov                   Samer                   Thank you for sharing the order details. Please allow me a moment to check this for you.           06:53 PM, 19th Nov                     Guest                             06:54 PM, 19th Nov                     Guest                             06:54 PM, 19th Nov                   Samer                   We apologize for the inconvenience caused.we will escalate your issue to process the refund asap for the rest of items           06:56 PM, 19th Nov                   Samer                   Do you have another inquiry I can assist you with?           06:56 PM, 19th Nov                     Guest                    No thanks           06:56 PM, 19th Nov                   Samer                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:58 PM, 19th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5302117