Subject: Ticket Assigned - Conversation with Jea
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 19 Nov 2022 14:47:57 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Jea Jea                    1           06:32 PM, 19th Nov                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            06:32 PM, 19th Nov                   MAX UAE whatsapp bot                    Hello Jea , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:33 PM, 19th Nov                     Jea                    1           06:33 PM, 19th Nov                   MAX UAE whatsapp bot                   Please enter your order number to continue.           06:33 PM, 19th Nov                     Jea                    9400464691           06:33 PM, 19th Nov                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP111722002097    You can also easily track your order from My Account > Order History.             06:33 PM, 19th Nov                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:33 PM, 19th Nov                     Jea                    2           06:33 PM, 19th Nov                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:33 PM, 19th Nov                     Jea                    1           06:33 PM, 19th Nov                   MAX UAE whatsapp bot                   Please enter your email address           06:33 PM, 19th Nov                     Jea                    [email-masked]           06:33 PM, 19th Nov                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:33 PM, 19th Nov                   Samer                   Hi Jea , Thank you for contacting us. I'm Samer. I will be happy to help you.           06:37 PM, 19th Nov                     Jea                    Hi. I want to track my order, kindly share the number of the one handling it           06:37 PM, 19th Nov                   Samer                   Thank you for sharing the order details. Please allow me a moment to check this for you.           06:39 PM, 19th Nov                   Samer                   We apologize for the inconvenience caused. As per the courier, you will be contacted soon at mobile number 521055418, and your order will be delivered by today, you can track it from here  https://www.fareye.co/track.html?com_code=lmg&pm_Id=493&thex=ffffff&track_page_version=V2&&tracking_number=FP111722002097           06:40 PM, 19th Nov                   Samer                   Do you have another inquiry I can assist you with?           06:40 PM, 19th Nov                     Jea                    Can’t you share their number? Please also confirm my address           06:40 PM, 19th Nov                   Samer                   sorry , we don't have the delivery boy number .becuse internal courier           06:43 PM, 19th Nov                   Samer                   Do you have another inquiry I can assist you with?           06:43 PM, 19th Nov                     Jea                    Please confirm my address           06:44 PM, 19th Nov                     Jea                    Also, if they can’t contact my number, kindly try 0544025284           06:45 PM, 19th Nov                   Samer                   Thank you for sharing the information we will forward it to  the courier to contact you asap           06:47 PM, 19th Nov                   Samer                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:47 PM, 19th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5302029