Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 18 Nov 2022 14:15:57 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Customer:  Yes Bot:  Would you like to still talk to one of our agent? Customer:  Yes            06:04 PM, 18th Nov                     hi                    I called the delivery boy he is very rude and misbehaved me.. He dont even know how to talk           06:05 PM, 18th Nov                     hi                    Kindly tell him to deliver it today or else snd someone else to deliver my package today           06:06 PM, 18th Nov                     hi                    Or else can someone call me from your management plzzzzzz..           06:06 PM, 18th Nov                     hi                    Is there anyone listening to me           06:07 PM, 18th Nov                   Samer                   Hi Hi , Thank you for contacting us. I'm Samer. I will be happy to help you.           06:08 PM, 18th Nov                   Samer                   Thank you for sharing the order details. Please allow me a moment to check this for you.           06:08 PM, 18th Nov                     hi                    Ok           06:08 PM, 18th Nov                     hi                    I called the delivery boy he is very rude and misbehaved me.. He dont even know how to talk           06:09 PM, 18th Nov                     hi                    Kindly tell him to deliver it today or else snd someone else to deliver my package today           06:09 PM, 18th Nov                     hi                    Or else can someone call me from your management plzzzzzz..           06:10 PM, 18th Nov                   Samer                   We are truly sorry to hear that you were not treated properly by the delivery boy. This is surely not the experience we want our customers to have when they shop with us.  ​ We take matters like these very seriously. We have now forwarded the feedback to our courier and they are surely going to take a strict action on this.           06:13 PM, 18th Nov                   Samer                   Do you have another inquiry I can assist you with?           06:13 PM, 18th Nov                     hi                    Plz deliver my parcel today i really need this.. I hv to gv this to my sister who in in hospital with baby           06:15 PM, 18th Nov                   Samer                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             06:15 PM, 18th Nov                   Samer                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:15 PM, 18th Nov                     hi                    Can you plz gv me a phn call.. I getting pissed off now           06:15 PM, 18th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5294543