Subject: Ticket Assigned - Conversation with Bikram
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 18 Nov 2022 13:58:12 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Bikram Bikram                    Hi           05:46 PM, 18th Nov                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            05:46 PM, 18th Nov                   MAX UAE whatsapp bot                    Hello Bikram , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:46 PM, 18th Nov                     Bikram                    1           05:46 PM, 18th Nov                   MAX UAE whatsapp bot                   Please enter your order number to continue.           05:46 PM, 18th Nov                     Bikram                    9400863406           05:47 PM, 18th Nov                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC111822003597    You can also easily track your order from My Account > Order History.             05:47 PM, 18th Nov                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:47 PM, 18th Nov                     Bikram                    2           05:48 PM, 18th Nov                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:48 PM, 18th Nov                     Bikram                    1           05:48 PM, 18th Nov                   MAX UAE whatsapp bot                   Please enter your email address           05:48 PM, 18th Nov                     Bikram                    [email-masked]           05:48 PM, 18th Nov                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:48 PM, 18th Nov                   Samer                   Hi Bikram , Thank you for contacting us. I'm Samer. I will be happy to help you.           05:49 PM, 18th Nov                   Samer                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:50 PM, 18th Nov                     Bikram                    Ok           05:50 PM, 18th Nov                   Samer                   Please provide us with your contact number and your full address in order to be updated (mobile number - house number - street name - neighborhood - city)  And please confirm this mobile number 559051982 is correct  ?           05:51 PM, 18th Nov                     Bikram                    Yes mobile number same. And Address Abudhabi international airport departure area entrance gate 3 and 4. When they come here. Kindly advise to call me tomorrow 5 am to 4:30 pm           05:53 PM, 18th Nov                   Samer                   Hi, I'm not getting a response from you. Are we still connected?           05:53 PM, 18th Nov                     Bikram                    Yes           05:53 PM, 18th Nov                     Bikram                    Yes mobile number same. And Address Abudhabi international airport departure area entrance gate 3 and 4. When they come here. Kindly advise to call me tomorrow 5 am to 4:30 pm           05:53 PM, 18th Nov                     Bikram                    Is it ok           05:55 PM, 18th Nov                     Bikram                    Or you need more information           05:55 PM, 18th Nov                   Samer                   Thank you for confirmation we will forward this information to the courier to contact you asap           05:56 PM, 18th Nov                   Samer                   Do you have another inquiry I can assist you with?           05:56 PM, 18th Nov                     Bikram                    No thanks i need only asap tomorrow           05:57 PM, 18th Nov                   Samer                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:57 PM, 18th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5294404