Subject: Ticket Assigned - Conversation with Diyala Otaibi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 18 Nov 2022 13:30:40 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Diyala Otaibi Diyala Otaibi                    Hii           05:11 PM, 18th Nov                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:11 PM, 18th Nov                    Centrepoint KW whatsapp bot                    Hello Diyala Otaibi , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:11 PM, 18th Nov                     Diyala Otaibi                    6           05:12 PM, 18th Nov                    Centrepoint KW whatsapp bot                    Hi Diyala Otaibi , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?Reset Your password  6. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            05:12 PM, 18th Nov                     Diyala Otaibi                    6           05:12 PM, 18th Nov                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:12 PM, 18th Nov                     Diyala Otaibi                    1           05:12 PM, 18th Nov                    Centrepoint KW whatsapp bot                   Please enter your email address           05:12 PM, 18th Nov                     Diyala Otaibi                    [email-masked]           05:13 PM, 18th Nov                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:13 PM, 18th Nov                     Diyala Otaibi                    Ok           05:13 PM, 18th Nov                     Diyala Otaibi                    I paid using nbk card and i did not take the instant discount it was written there 2.750 kd will be discounted           05:15 PM, 18th Nov                     Diyala Otaibi                    But unfortunately there wasn’t           05:15 PM, 18th Nov                     Diyala Otaibi                    Please assist           05:15 PM, 18th Nov                     Diyala Otaibi                             05:17 PM, 18th Nov                   Samer                   Hi Diyala Otaibi , Thank you for contacting us. I'm Samer. I will be happy to help you.           05:19 PM, 18th Nov                     Diyala Otaibi                    Hii samer           05:19 PM, 18th Nov                     Diyala Otaibi                    I paid using nbk card and i did not take the instant discount it was written there 2.750 kd will be discounted           05:20 PM, 18th Nov                     Diyala Otaibi                    But unfortunately there wasn’t           05:20 PM, 18th Nov                     Diyala Otaibi                    Please assist           05:20 PM, 18th Nov                     Diyala Otaibi                             05:20 PM, 18th Nov                     Diyala Otaibi                             05:20 PM, 18th Nov                   Samer                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:23 PM, 18th Nov                   Samer                   We apologize for the inconvenience caused. We will check with the concerned team and I ill update you with details within 48 hours via email [email-masked]           05:26 PM, 18th Nov                   Samer                   Do you have another inquiry I can assist you with?           05:26 PM, 18th Nov                     Diyala Otaibi                    This is the only issue           05:27 PM, 18th Nov                     Diyala Otaibi                    Nbk instant discounts           05:27 PM, 18th Nov                     Diyala Otaibi                    Do you need the tracking number           05:28 PM, 18th Nov                   Samer                   No ,we will do the needful           05:30 PM, 18th Nov                   Samer                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:30 PM, 18th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5294192