Subject: Ticket Assigned - Conversation with Nadz
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 16 Nov 2022 15:44:22 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nadz Nadz                    Hello           07:29 PM, 16th Nov                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            07:29 PM, 16th Nov                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:29 PM, 16th Nov                     Nadz                    1           07:29 PM, 16th Nov                   MAX UAE whatsapp bot                    Hello Nadz , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:29 PM, 16th Nov                     Nadz                    1           07:29 PM, 16th Nov                   MAX UAE whatsapp bot                   Please enter your order number to continue.           07:29 PM, 16th Nov                     Nadz                    9400248894           07:30 PM, 16th Nov                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP111622003524    You can also easily track your order from My Account > Order History.             07:30 PM, 16th Nov                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:30 PM, 16th Nov                     Nadz                    2           07:30 PM, 16th Nov                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:31 PM, 16th Nov                     Nadz                    1           07:32 PM, 16th Nov                   MAX UAE whatsapp bot                   Please enter your email address           07:32 PM, 16th Nov                     Nadz                    1           07:32 PM, 16th Nov                   MAX UAE whatsapp bot                   Please enter your email address           07:32 PM, 16th Nov                     Nadz                    [email-masked]           07:32 PM, 16th Nov                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:32 PM, 16th Nov                     Nadz                    Ok           07:33 PM, 16th Nov                   Samer                   Hi Nadz , Thank you for contacting us. I'm Samer. I will be happy to help you.           07:35 PM, 16th Nov                     Nadz                    When my order will receive           07:36 PM, 16th Nov                     Nadz                    Can u please confirm           07:36 PM, 16th Nov                     Nadz                    It’s out for delivery since afternoon           07:36 PM, 16th Nov                   Samer                   Thank you for sharing the order details. Please allow me a moment to check this for you.           07:37 PM, 16th Nov                   Samer                   As per the courier, you will be contacted soon by the mobile number   558718357  and you can track your order from here https://www.fareye.co/track.html?com_code=lmg&pm_Id=493&thex=ffffff&track_page_version=V2&&tracking_number=FP111622003524           07:40 PM, 16th Nov                   Samer                   Do you have another inquiry I can assist you with?           07:41 PM, 16th Nov                     Nadz                    This is not my mobile number           07:41 PM, 16th Nov                     Nadz                    My number is 0528941439           07:41 PM, 16th Nov                     Nadz                    Tell them to contact in this number           07:41 PM, 16th Nov                   Samer                   Thanks for sharing ,please note after update the order takes 2-3 days to be delivered           07:42 PM, 16th Nov                   Samer                   Do you have another inquiry I can assist you with?           07:42 PM, 16th Nov                     Nadz                    But my order is out for delivery           07:43 PM, 16th Nov                     Nadz                    Just for number change 2,3 days delay why           07:43 PM, 16th Nov                     Nadz                    My address is correct           07:43 PM, 16th Nov                   Samer                   Yes ,we will escalte to the courier to update the mobile number then you will be contacted           07:43 PM, 16th Nov                   Samer                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:43 PM, 16th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5281018