Subject: Ticket Assigned - Conversation with Younas Khan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 16 Nov 2022 13:06:37 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Younas Khan Younas Khan                    HI           04:49 PM, 16th Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            04:49 PM, 16th Nov                   Centrepoint UAE whatsapp bot                    Hello Younas Khan , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:49 PM, 16th Nov                     Younas Khan                    1           04:49 PM, 16th Nov                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           04:49 PM, 16th Nov                     Younas Khan                    9594767960           04:49 PM, 16th Nov                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=LM577222482    You can also easily track your order from My Account > Order History.             04:49 PM, 16th Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:50 PM, 16th Nov                     Younas Khan                    3           04:50 PM, 16th Nov                   Centrepoint UAE whatsapp bot                    Hi Younas Khan , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            04:50 PM, 16th Nov                     Younas Khan                    5           04:50 PM, 16th Nov                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:50 PM, 16th Nov                   Samer                   Hi Younas Khan , Thank you for contacting us. I'm Samer. I will be happy to help you.           04:53 PM, 16th Nov                     Younas Khan                    Hi Samer good evening           04:53 PM, 16th Nov                     Younas Khan                    Samer can you help to check my delivery when your person will deliver to me please           04:54 PM, 16th Nov                     Younas Khan                    9594767960           04:54 PM, 16th Nov                   Samer                   Thank you for sharing the order details. Please allow me a moment to check this for you.           04:57 PM, 16th Nov                     Younas Khan                    ok sure           04:57 PM, 16th Nov                   Samer                   Please confirm your mobile number 525700875 is correct  ?           04:58 PM, 16th Nov                     Younas Khan                    0525700875           04:58 PM, 16th Nov                   Samer                   We advice your to visit the collection point  Kp Mart Supermarket  Near Dubai Islamic Bank Industrial Area 2           04:58 PM, 16th Nov                     Younas Khan                    ok but when now or what           04:59 PM, 16th Nov                     Younas Khan                    see my brother i already visit there at Kp Mart Supermarket but there is no my delivery reached yet           05:00 PM, 16th Nov                   Samer                   As per the system, your order should be ready for collection , so  we will check with collection point and get back to you within 24 hours           05:01 PM, 16th Nov                   Samer                   Do you have another inquiry I can assist you with?           05:01 PM, 16th Nov                     Younas Khan                    my dear your team is telling me that matter from on week           05:02 PM, 16th Nov                     Younas Khan                    but i don't know when your team will deliver to me my delivery please ask your courier team what they said about my delivery order           05:03 PM, 16th Nov                   Samer                   We apologize for the inconvenience caused.  Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             05:03 PM, 16th Nov                     Younas Khan                    keep in your packet your apologize i am fed up really my mistake was that like i bought goods from your store nothing else           05:05 PM, 16th Nov                     Younas Khan                    i need my delivery not anything else           05:06 PM, 16th Nov                   Samer                   We will do the needful asap           05:06 PM, 16th Nov                   Samer                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:06 PM, 16th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5279768