Subject: New Reply Received - Essential 2 pc pot/ pan
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Tue, 15 Nov 2022 14:51:47 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Essential 2 pc pot/ pan  Ticket comment <div>Thank you. Its alright. My other concern is the Over the door Mirror which I already mentioned I believe. Cannot be hung because it is too high. The hooks are wrongly placed. The photo in your catalogue is different.
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<img alt="image0.jpeg" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNDg5NDYwOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.miyyYR0YeUVGmGNAlDlbGllOBM5ckKVqqe259Fcs_pI" data-id="2044004894609"><img alt="image1.jpeg" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNDg5NDYxMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.z8uUwAFUcPgcdZg3tX8hAFhtlkt9Po-4ws0G2GcROVc" data-id="2044004894610"><br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 15 Nov 2022, at 5:20 PM, Homecentre &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi debbie,<br>
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Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We apologize for the inconvenience caused.</div>
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<div dir="ltr">We will  make sure that will not happen in your future purchases ,please inform us if you want to return the items </div>
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<div>Please feel free to contact us if you have any further questions.</div>
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<div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box">Thank You,<br style="box-sizing: border-box">
<span style='color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji"; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important; box-sizing: border-box'>Home
 Centre </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5266852