Subject: New Reply Received - Re: Order confirmed!
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Mon, 14 Nov 2022 16:59:42 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: Order confirmed!  Ticket comment <div>Hello, </div>
<div><br></div>
<div>I still haven’t received the refund for the items that were returned. It’s been 2 weeks now.</div>
<div><br></div>
<div>Can you please work on it quickly? I’m still waiting </div>
<div><br></div>
<div><br></div>
<div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 5 Nov 2022, at 1:09 PM, Homecentre &lt;[email-masked]&gt; wrote:<br>
</div>
<div dir="ltr"><blockquote><br></blockquote></div>
<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="ltr"><div dir="ltr">Hi Fatin ,<br><br>Thank you for contacting us.<br><br>Please accept our apologies for the inconvenience caused and for the delay.<br><br>We know that you expect the highest levels of service from our company, and we are very sorry for our failure to adhere to basic standards and for the delay we caused.<br><br>We also assure you that a request has been submitted to the competent authorities to solve the problem.<br><br>Thanks for your cooperation and appreciate your understanding with us.<br><br>Do not hesitate to contact us if you have any questions.<br><br>
</div></div>
<div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box">Thank You,<br style="box-sizing: border-box"><span style='color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji"; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important; box-sizing: border-box'>Home Centre </span>Support Team</div>
</div>

	

</div>
</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5078761